Mats Boersma
Student Ambassador - Waiter
Breda
Summary
Dynamic and innovative professional with a proven track record in customer service and communication. Excelled as a Student Ambassador at Breda University of Applied Sciences, enhancing the institution's reputation through effective representation. Skilled in managing high-volume environments as demonstrated at Het Hart Van Breda, with a keen ability to learn quickly and cooperate seamlessly with team members.
LinkedIn: https://www.linkedin.com/in/mats-boersma-685a11222/
Overview
6
6
years of professional experience
2
2
Languages
9
9
years of post-secondary education
Work History
Student Ambassador
Breda University of Applied Sciences
09.2024 - Current
- Answered questions from visitors and potential students about university life.
- Enhanced university reputation by representing the institution at various events, including open houses and college fairs.
- Led campus tours for prospective students every semester.
Waiter
Het Hart Van Breda
02.2024 - Current
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Bartender
De Drie Ringen
02.2023 - 08.2023
- Made sure guests got their drinks on time
- Kept the bar up to standard with cleaning tasks.
- Having a good and clear communication with the waiters, especially during peak hours.
Waiter
Sushi San
Zeist
01.2022 - 02.2023
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Butcher Assistant
Marlet
Driebergen
02.2022 - 11.2022
- Enhanced customer satisfaction by providing personalized recommendations for meat selection and preparation.
- Ground, cut, and arranged various meat products for sale.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
Pizza Delivery Driver
Dominos
Zeist
08.2019 - 11.2020
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
Retail Worker
Jumbo
Zeist
02.2019 - 08.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Education
Bachelor of Arts - International Tourism Management
Breda University of Applied Sciences
Breda 09.2023 - Current
Secondary Vocational Education - Food Management
SVO Vakopleiding Food
Houten 09.2020 - 07.2023
High School Diploma -
Berg & Bosch College
Bilthoven 07.2015 - 07.2020
Skills
Communication
Hobbies
- Hiking
- Learning new cultures
- Travelling
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Languages
English
Advanced (C1)
Dutch
Bilingual or Proficient (C2)
Interests
New Cultures
Learning oppurtunities
Feedback
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
InternshipFull TimeWork Location
On-SiteImportant To Me
Flexible work hoursPersonal development programsTimeline
Student Ambassador
Breda University of Applied Sciences
09.2024 - Current
Waiter
Het Hart Van Breda
02.2024 - Current
Bachelor of Arts - International Tourism Management
Breda University of Applied Sciences
09.2023 - Current
Bartender
De Drie Ringen
02.2023 - 08.2023
Butcher Assistant
Marlet
02.2022 - 11.2022
Waiter
Sushi San
01.2022 - 02.2023
Secondary Vocational Education - Food Management
SVO Vakopleiding Food
09.2020 - 07.2023
Pizza Delivery Driver
Dominos
08.2019 - 11.2020
Retail Worker
Jumbo
02.2019 - 08.2019
High School Diploma -
Berg & Bosch College
07.2015 - 07.2020
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