Maryna Kravets

• Managed executive calendars, meetings, appointments, and travel arrangements for optimal time use.
• Handled confidential and sensitive information with discretion, ensuring proper storage and distribution.
• Streamlined executive communication by managing emails, phone calls, and correspondence.
• Prepared documents, reports, and presentations using advanced software.
• Monitored expenses, contributed to budget management, and provided expenditure reports.
• Enhanced office efficiency through improved filing and document management systems.
• Processed payroll accurately, ensuring timely payments and compliance with deadlines.
• Managed mail and email while maintaining efficient documentation.
• Utilized QuickBooks for invoicing, financial reporting, and deliverables.
• Coordinated with a notary on legal documentation.
• Worked with P&L statements, balance sheets, and monthly accounting closures.
• Created journals, processed invoices, and managed bank operations, including statement processing and cash flow calculations.

• Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
• Conducted thorough market research to identify new opportunities for growth and expansion.
• Consulted with customers to assess needs and propose optimal solutions.
• Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
• Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
• Attended industry events and conventions.
• Prepared sales presentations for clients showing success and credibility of products.
• Regular participation in workshops and promotional tours in various countries

• Managed the sales of tourism products for clients across Ukraine.

• Ranked among the top three sales leaders across three offices in Kyiv.

• Attended workshops and promotional tours.

• Worked with a CRM system.