Summary
Overview
Work History
Education
Skills
Languages
Hobby
Work Availability
Quote
Timeline
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Maryna Kiliushyk

Maryna Kiliushyk

Amsterdam

Summary

Results-driven Project and Sales Manager bringing 15 years of the successful work experience in the International Shipping Service.

Responsible, diplomatic, strategic and open-minded.
Purposeful and attentive to details.

Overview

16
16
years of professional experience

Work History

Customer Service Executive

MHP Trade B.V.
Amstelveen, Netherlands
09.2022 - 08.2023
  • Total control and coordination of the entire supply chain of goods from the manufacturing plant to the final Customer.
  • Working in SAP. Creating contracts, arranging transfers, issuing invoices.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Manager of Business Development

POD Logistics & Warehousing B.V.
Rotterdam
06.2022 - 07.2022
  • Developed the new business profile for the company - Containers Sea Shipments.
  • Learned and bottomed the specifics of the warehouse business in order to offer customers 3PL service.
  • Searched for the potential customers and professional networking with sea freight carriers.

Manager of Business Development and Sales

«Carryland Logistics Ltd.»
01.2017 - 02.2022
  • Maintained professional network of prospects and business opportunities.
  • Responsible for the new contractors to develop business opportunities.
  • Supported sales team members to drive growth and development.
  • Increased repeat customer base by maintaining relationships with the clients and effectively managing service issues.
  • Increased sales from various channels.
  • Monitoring of the logistics market opportunities to implement the new logistics solutions.

Sales Manager

«International Transport Company Ltd.»
07.2010 - 01.2017

Import and Export Sales of Containers' Shipments

  • Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
  • Followed up with existing customers to generate new prospective buyers through referrals.
  • Participation on behalf of the company in international specialized exhibitions and conferences.
  • Search for new clients, establishing partnerships on a long-term basis.
  • Support of the deals: informational, financial and resolution of non-standard situations in the course of cargo transportation.

Customer Service Specialist

«International Transport Company Ltd.»
11.2007 - 06.2010
  • Handled the containers' shipments coordination from the beginning (country of origin) and ending at final destination: сorrespondence and phone calls with all parties of the process, coordinator on each phase of cargo movement, reporting for customers.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Upheld quality control policies of service to increase customer satisfaction.
  • 24/7 in touch with the customers to support their shipments

Education

M.D. - Economics and Management

Odessa Maritime National University
Odessa, Ukraine
06.2008

Skills

  • Prowess to establish long-term Win-Win partnerships
  • Promotion of products and services
  • Ability to find non-obvious alternative solutions to complex problems
  • Excellent team player
  • Good in networking (actively participate in the exhibitions and conferences)
  • Recruiting and team adaptation
  • Consultative Sales
  • B to B sales
  • Relationship building

Languages

Ukrainian, Russian
First Language
English
Advanced
C1
Spanish
Intermediate
B1

Hobby

  • Yoga
  • Travelling
  • Healthy lifestyle
  • Dance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Customer Service Executive

MHP Trade B.V.
09.2022 - 08.2023

Manager of Business Development

POD Logistics & Warehousing B.V.
06.2022 - 07.2022

Manager of Business Development and Sales

«Carryland Logistics Ltd.»
01.2017 - 02.2022

Sales Manager

«International Transport Company Ltd.»
07.2010 - 01.2017

Customer Service Specialist

«International Transport Company Ltd.»
11.2007 - 06.2010

M.D. - Economics and Management

Odessa Maritime National University
Maryna Kiliushyk