Accomplished Executive Manager with a proven track record at Nesha Consulting Group, enhancing operational efficiency and customer satisfaction through strategic automation and resource management. Skilled in workflow and human resources management. Achieved industry-leading successes by leveraging critical thinking and business analysis skills.
Highly motivated to learn and solve complex problems, I bring strong leadership skills and a proven ability to guide teams towards achieving targets. My excellent time management and planning abilities ensure efficient project execution and timely completion of objectives.
· Planning, allocation resources, coaching personnel on Project principles, industry practices, company procedures.
· Implemented automation strategies for projects, correspondence management, schedule coordination and recordkeeping for training and development programs of managers, leadership programs and assessment centers.
· Communicated with customers and vendors positively with particular attention to problem resolution acquired new customers through improved conversion techniques.
· Training managerial skills course and workshops.
· Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping, and smooth mall operation and accurate customer service.
· Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
· Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
· Exceeded goals through effective task prioritization such as scheduling, stock control, customer service, sales and customer satisfaction and great work ethic.
· Developed and implemented performance improvement strategies and plans to promote continuous improvement.
· Team leadership and caring loss presentation practices.
· Collaborated with internal teams and suppliers to evaluate costs against expected market. price points and set structures to achieve profit targets.
· Improved sales processes to streamline customer acquisition and onboarding strategies.
· Created effective strategies to target new markets after researching and analyzing competitor. behavior, value-added solutions, and approaches by leveraging trends in customer marketplaces and industries.
· Planned and executed marketing campaigns to target groups, areas, and wider community.
· Worked with marketing teams to create and optimize effective campaigns for B2B and B2C clients.
· Accomplished industry-leading successes for state representatives.