Martina Scamardella
Durham
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management.
Overview
5
5
years of professional experience
Work History
Print and Marketing
Staples
04.2019 - 12.2022
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Exceeded quarterly sales targets through diligent follow-ups, customer-focused solutions, and persuasive negotiation skills.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Assisted Marking Supervisor in the intake and production of all orders, paying special attention design layouts, wording/language used, and finding the best solution in effort to get the customer what they are looking for at the best price we offer.
Animal Hospital Receptionist
Eno Animal Hospital
12.2022 - 01.2024
- Streamlined appointment scheduling for improved patient satisfaction and reduced wait times.
- Assisted in maintaining accurate patient records, contributing to the overall organization of the hospital.
- Collaborated with medical staff to ensure timely communication and exchange of information between patients and healthcare providers.
- Collaborated with boarding and grooming staff to ensure a happy fear free environment for all patients.
- Demonstrated excellent multitasking skills by managing multiple phone lines, greeting patients, and organizing paperwork simultaneously without compromising service quality.
- Organized paperwork such as charts and reports for office and patient needs.
Education
High School Diploma -
James Buchanan High School
4773 Fort Loudon Rd Mercersburg, PA 1723606.2018
Skills
- Patient Relations
- Appointment Scheduling
- Patient Confidentiality
- Patient Registration
- Multitasking Abilities
- Adaptability
- Written Communication
- Task Prioritization
Accomplishments
- Supervised team of 10 staff members.
- Achieved 3 fear free pet certifications.
Languages
English
Native language
Italian
Proficient
C2
Timeline
Animal Hospital Receptionist
Eno Animal Hospital
12.2022 - 01.2024
Print and Marketing
Staples
04.2019 - 12.2022
High School Diploma -
James Buchanan High School
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