Martina Morandell

• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Main activities and responsibilities:

• Survey Participant Assessment of quality of Slovak postal services
• Edited letters and written material for correspondence.

• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained regular and consistent attendance and punctuality.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Listened carefully to customer requests and created personalized, delicious beverages.
• Recommended products based on solid understanding of individual customer needs and preferences.