Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
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Marta Jasinska

Utrecht

Summary

Motivated and hard-working young professional seeking to continue growth in a shift leading position. Commited to team-oriented leadership with a focus on communication, and a productive work environment. Possesses understanding of the specific operational processes of the company, which ensures high efficiency. Able to manage time effectively and prioritize tasks to ensure that all duties are completed within the shift.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Associate +

Flink
01.2022 - Current
  • Supervising a team of 20+ employees inside and outside the warehouse
  • Overseeing daily operations, ensuring timely completion of tasks, and adhering to company policies and procedures
  • Order picking with an average of 6s/product
  • Managing the inventory: product counts, delivery inbound, daily THT checks
  • Providing training and mentorship to new hires and existing staff, as well as performance evaluations
  • Coordinating deliveries by optimizing routes for faster delivery times
  • Enhancing customer satisfaction by addressing any concerns with the help of the Customer Service Department
  • Incident management.


Head Bartender

De Zagerij
06.2021 - 01.2022
  • Maintaining an organized work space, performing routine bar inventory checks, and complying with sanitation standards
  • Using POS systems and handling cash transactions
  • Provided thorough and professional training for the new hires
  • Ensured guest loyalty and satisfaction by providing excellent service, resulting in repeat business
  • Obtained barista training from Segafredo.

Sales Associate

Primark
10.2020 - 05.2021
  • Maintained high customer satisfaction levels through friendly and professional service, addressing concerns promptly, and providing a welcoming environment
  • Managed various issues in busy, high-stress situations
  • Processed sales transactions using the POS system, handling cash, credit, and debit card payments
  • Took care of inventory records to ensure adequate stock levels, mostly in the shoe department.

Education

High School Diploma -

VWO

Skills

  • Working with a Zebra scanner
  • POS system proficiency
  • Inventory control
  • Staff supervision and training
  • Customer service
  • Problem-solving and multitasking abilities
  • Fast learner

Certification

  • BHV Training - December 2023
  • IELTS Academic - CEFR level C1

Languages

Polish
Native language
English
Advanced
C1
Dutch
Beginner
A1

Additional Information

References can be provided upon request.

Timeline

Operations Associate +

Flink
01.2022 - Current

Head Bartender

De Zagerij
06.2021 - 01.2022

Sales Associate

Primark
10.2020 - 05.2021

High School Diploma -

VWO

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Marta Jasinska