Marina Romero

- Manage damaged goods collections, coordinating clients and DHL for timely transport.

- Handle all inquiries, escalations, and complaints

- Process all requests in the company's software.

- Monitor and control truck traffic at the warehouse entrance and exit points.

- Report any delays and inconvenient that can affect to the normal activity,

- Work closely with the operations team to corporate and optimize truck movements.

- Answer incoming calls and provide information.

- Arrange and coordinate appointments.

- Handle incidents.

- Account records and close support.

- Data analysis and update.

- Manage the operating system of the company.

- Account records and close support.

- Cash control and bank reconciliation.

- Justification for audits and VAT and personal income tax presentation.

- Analysis and verification of documentation.

- Agenda management and contact with customers.

- Attend visits.

- Management of registration process and logistic training.

- Student counselling.

- Material management.

- Staf coordination.

- Supervision of 32 workers.