MARIANA HIRYCH
Almere
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Junior Waitress
Princess Cruises
02.2021 - 01.2023
- Actively assisted the waiter during the set-up of the restaurant, checking the cleanliness and quality of all equipment, glassware, cutlery, chinaware, linen, napkins, etc.
- Assisted the waiter during service periods and ensures service sequences are being followed during meal periods.
- Ensured the appropriate table settings are in place and in line with both company and sanitation protocols.
- Was knowledgeable about the dining and beverage menus and actively upsells and made recommendations based on guest preferences.
- Assisted with guest dietary requirements.
- Minimized breakage, loss, and theft of service items by always handling equipment and supplies with care.
Buffet steward
Princess Cruises
09.2019 - 01.2021
- Provided excellent quality food & beverage service to all guests in assigned areas, as instructed by the Food & Beverage Management.
- Was responsible for the setup and breakdown in designated areas, as instructed by the Management.
- Showed full knowledge of the Restaurant menus, bar and wine lists.
- Ensured that designated areas are clean and maintains the overall look of the venue to the high expected standards.
- Was reported any complaints or problems regarding drinks, food, or service in the assigned areas to the supervisor.
Waitress
Hilton Kyiv
Kyiv, Ukraine
03.2017 - 08.2019
- Welcoming and serving guests in the hotel restaurant
- Recommending dishes and drinks from the menu
- Providing a high level of service and comfort for guests
- Adhering to company service standards
Education
M.D. - Management of Tourism
National University of Trade And Economics
Kyiv 01.2011 - 01.2017
Skills
- Attention to Detail
- Team Collaboration
- Time Management
- Dining etiquette
- Barista basics
- Bar management basics
- Special dietary requirement recognition
- Proficient cash handling
- Adapting to fast-paced environment
- Customer Service
- Adaptability
- Multitasking
- Table setting rules
Languages
English
Upper intermediate
Dutch
Beginner (A1)
Ukrainian
Native
Russian
Fluent
Personal Information
- Date of birth: 24/04/94
- Nationality: Ukrainian
Custom
- Photography
- Reading
- Traveling
- Music
Timeline
Junior Waitress
Princess Cruises
02.2021 - 01.2023
Buffet steward
Princess Cruises
09.2019 - 01.2021
Waitress
Hilton Kyiv
03.2017 - 08.2019
M.D. - Management of Tourism
National University of Trade And Economics
01.2011 - 01.2017
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