I have significant experience in customer service from various roles, including handling transactions, providing support, and managing health-related tasks. My work with clients across different sectors has enhanced my ability to address a wide range of customer needs effectively.
I worked alongside my regular job, taking on various projects from different employers. This allowed me to gain a wide range of experiences and develop new skills in different areas. By working on diverse tasks and collaborating with various teams, I was able to adapt quickly to new environments and challenges. Freelancing gave me the flexibility to explore different opportunities and contribute my skills to different projects while continuing my main job.
am currently working as a Cashier at Albert Heijn. My role involves helping customers with their purchases, handling cash and card payments, and making sure the checkout process runs smoothly. I also assist with customer questions and help keep the work area tidy and organized. This experience has helped me develop strong customer service skills and the ability to work efficiently under pressure.
I worked as a Lounge Agent at Swissport for three months. In this role, I welcomed passengers to the airport lounge, checked their access, and made sure they had a comfortable and pleasant experience. I provided customer service, helped with any requests, and maintained the lounge area to a high standard. This job allowed me to develop strong communication skills and the ability to provide excellent service in a busy environment.
I worked as a COVID-19 Test Administrator, where I was responsible for conducting COVID-19 tests, ensuring that the procedures were followed correctly, and maintaining a safe environment for everyone involved. Alongside this role, I also worked as a Hostess, welcoming people to the testing site, guiding them through the process, and answering any questions they had. This experience allowed me to develop strong organizational and customer service skills while contributing to public health efforts.