Maria Smyrnioti
Amsterdam
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Bakery
Family Business
- Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Customer Service Employee
Sklavenitis Supermarkets
06.2001 - 02.2011
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed invoicing and payment processing operations.
Secretarial Assistant
Private School "Learning"
10.2000 - 05.2001
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
GED -
ΩMEGA Business Academy
Athens,GreeceSkills
- Order Fulfillment
- Records Preparation
- Shipping Procedures Understanding
- Retail Sales Customer Service
Hobbies
Cooking, travelling, dancing,
Languages
Greek
Native language
English
Advanced
C1
Timeline
Customer Service Employee
Sklavenitis Supermarkets
06.2001 - 02.2011
Secretarial Assistant
Private School "Learning"
10.2000 - 05.2001
Bakery
Family Business
GED -
ΩMEGA Business Academy
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