Maria Rudyak
Venlo,LI
Summary
Dynamic professional with a proven track record at RBA-group, enhancing operational efficiency by 20% through strategic staff and resource management. Fluent in Russian and English, demonstrating exceptional teamwork, multitasking, and a friendly demeanor. Recognized for outstanding service and collaboration skills, consistently achieving and surpassing employer-desired outcomes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Barista and Service
BikMik
03.2024 - Current
- Prepared specialty drinks such as cappuccinos, lattes and others.
- Followed exact recipes for mixing and preparing coffee and drinks.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Administrative Manager
RBA-group
04.2017 - 02.2022
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Controlled office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Analyzed data related to administrative costs and spending trends to prepare office budgets.
- Reduced operational costs by 20% through effective management of staff schedules, resources, and vendor relationships.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Negotiated and executed contracts on behalf of department.
Hostess
TGI Fridays Franchise
05.2005 - 08.2005
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Was names Best Hostess of the Month on the third month of work.
Education
Masters in Economics And Management - Economics And Management
Lomonosov Moscow State University
Moscow06.2006
Bachelor of Economics And Management - Economics And Management
Lomonosov Moscow State University
Moscow06.2004
Skills
- Friendly and outgoing
- Team Player
- Opening and closing duties
- FLUENT IN Russian and English
- Teamwork and Collaboration
- Multitasking
Timeline
Barista and Service
BikMik
03.2024 - Current
Administrative Manager
RBA-group
04.2017 - 02.2022
Hostess
TGI Fridays Franchise
05.2005 - 08.2005
Masters in Economics And Management - Economics And Management
Lomonosov Moscow State University
Bachelor of Economics And Management - Economics And Management
Lomonosov Moscow State University
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