Summary
Overview
Work History
Education
Skills
Projects
Languages
Timeline
CustomerServiceRepresentative
MARGARITA SKENDERAJ

MARGARITA SKENDERAJ

Utrecht,UT

Summary

Currently a master student in Financial Management who is at the end of the programme and cherishes to get involved with financial analysis and consulting. Previous work experience in the field of Marketing assisted in gaining strategic skills and adaptability. Best characterized as disciplined, collaborative, communicative and always eager to learn.

Overview

4
4
years of professional experience

Work History

Warehouse Order Picker

Picnic
10.2023 - Current
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.

Warehouse Order Picker

HEMA
10.2022 - 09.2023
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Collaborated with team members to complete timely orders and avoid delays.

Junior Account Executive

Deva Group
02.2022 - 08.2022
  • Handling emails and social media on behalf of clients
  • Monitoring and organizing marketing strategies to attract more customers, e.g organizing competitions on behalf customers
  • Creating PowerPoint presentations - reports of completed campaigns for clients
  • Organizing all needed data in excels
  • Trained in account management to substitute the account manager for some time(e.g getting to know every campaign in detail, share tasks among employees)
  • Collaborated with internal teams to develop account strategy.
  • Researched competitive landscape and emerging technologies to position brand in global marketplace.
  • Distributed marketing materials to existing and prospective clients to promote products and services.
  • Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action.

Account Executive Intern

Publicis Groupe
05.2021 - 08.2021
  • Day-to-day handling of clients' queries
  • Monitoring competition
  • Creative & studio briefs
  • Monitoring and organizing marketing strategies to attract more customers, e.g organizing competitions on behalf customers
  • Contributed to team objectives in fast-paced environment.
  • Kept detailed records of daily activities through online customer database.

Call Center Agent

Fanatics Pizza EPE
08.2019 - 01.2021
  • Receiving orders
  • Service regarding cancellations and rerouting of orders
  • Customer service regarding questions on online orders - guidance

Education

Master of Science - Financial Management

Utrecht University
Utrecht, Netherlands
09.2024

Bachelor of Science - Economics

National And Kapodistrian University of Athens
Athens, Greece
09.2021

Skills

  • Excellent communication skills

-Participation in group work and presentations in University's courses -Working as account executive and manager and communicating with colleagues and clients has enforced those skills

  • Organizing skills obtained

-by implementation of group projects assigned during studies in University -by organizing and completing tasks as account executive and organizing tasks of other employees as manager

  • Digital skills

CRM-Software

Microsoft Office (Word,Excel,Outlook,Access,PowerPoint

Basic Wolfram Mathematica

Basic knowledge of SQL

Knowledge of Matlab

  • Sales Strategy Development
  • Attention to detail
  • Time management
  • Analytical thinking

Projects

16/11/2022, 20//2023, Next Generation Finance Research Project - Fintech and Cybersequrity, "Next Generation Finance Research Project - Fintech and Cybersecurity" is a team research project implemented in the Master's Programme framework. This study project focuses on developing trends in financial technology (fintech) and cyber security, as well as their implications for employee knowledge. It tries to comprehend the possible hazards caused by employees' lack of knowledge and comprehension in these areas, as well as to devise strategies for enhancing staff understanding and awareness of fintech and cyber security. The study also seeks to establish best practices for ensuring the security of financial data and transactions. Through this project I learnt how to conduct an academic research using literature and statistical programs such as stata.

Languages

Albanian, Greek
Native language
English
Proficient
C2
German
Intermediate
B1

Timeline

Warehouse Order Picker

Picnic
10.2023 - Current

Warehouse Order Picker

HEMA
10.2022 - 09.2023

Junior Account Executive

Deva Group
02.2022 - 08.2022

Account Executive Intern

Publicis Groupe
05.2021 - 08.2021

Call Center Agent

Fanatics Pizza EPE
08.2019 - 01.2021

Master of Science - Financial Management

Utrecht University

Bachelor of Science - Economics

National And Kapodistrian University of Athens
MARGARITA SKENDERAJ