Summary
Overview
Work History
Education
Skills
Languages
Interests
Accomplishments
Timeline

MARGARET BUSINGYE

AMSTERDAM,WILLIKILAAN 3

Summary

Dedicated Receptionist with 2 years of experience in delivering high-quality service. Demonstrated ability to manage projects effectively and foster team collaboration to achieve results. Skilled in understanding client requirements and implementing solutions that meet stringent targets. Committed to providing reliable support while maintaining a strong work ethic and proactive approach.

Overview

2
2
years of professional experience

Work History

Receptionist

HOTEL LA GRANDE
KAMPALA, UGANDA
01.2024 - 10.2025
  • Greeted visitors warmly, providing a professional first impression of the organisation.
  • Delivered polite, professional customer service to enhance business reputation through positive first impressions.
  • Welcomed guests and clients warmly, fostering a positive atmosphere.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
  • Managed incoming calls efficiently, redirecting to appropriate departments to streamline communication.
  • Responded to enquiries from clients, vendors and members of public.
  • Responded to email inquiries promptly, delivering clear and concise information to address queries.
  • Maintained clean and orderly reception area to impress and welcome visitors.
  • Maintained a tidy and welcoming reception area, upholding company standards for cleanliness.

Education

Diploma of Higher Education - HOTEL MANAGEMENT AND CATERING

YMCA COMPREHENSIVE INSTITUTE, KAMPALA
01-2022
  • Coursework in [Area of expertise]
  • Dissertation in [Area of expertise]
  • [Type] Academic Achievement Award

Skills

  • Front desk operations
  • Visitor management
  • Telephone etiquette
  • Office organization
  • Time management
  • Conflict resolution
  • Problem-solving
  • Team collaboration
  • Calm under pressure
  • Willingness to learn
  • Active listening
  • Multicultural awareness
  • Team leadership and motivation

Languages

English
Upper Intermediate
B2

Interests

  • Reading
  • learning new skills
  • spending time with family

Accomplishments

  • Created and developed critical new policies to consistently exceed quality and production targets.
  • Recognised by management for good behaviours, leading to increased salary.

Timeline

Receptionist - HOTEL LA GRANDE
01.2024 - 10.2025
YMCA COMPREHENSIVE INSTITUTE - Diploma of Higher Education, HOTEL MANAGEMENT AND CATERING
MARGARET BUSINGYE