Philosophy
Marcos Kranidis
Son En Breugel
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
32
32
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Operator
H.Q. Pack
01.2025 - Current
- Aqquired knowledge of industry policies and procedures to set up and operate equipment safely.
- Inspected products and machines to maintain quality and efficiency.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Grade5 Cleaning
- Cleanroom Cleaning
Reception
BENNO Hotel
08.2024 - 01.2025
- Hotel Readiness, Guest Hospitality
- Provided exceptional customer service to diverse populations of students, parents, staff members, and visitors at the front desk reception area.
- Managed and improved customer service functions for reception and lounge areas.
- Enhanced guest satisfaction by efficiently managing overnight reception tasks and providing excellent customer service.
Manager
PIZZANI DEMER
05.2022 - 08.2024
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Caregiver
Self Employed
01.2019 - 01.2022
- Full-time Caregiver to Senior with multiple health issues
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Consultant
Self-Employed
07.2012 - 12.2019
- Problem Solving, Real estate Consultant, Business Consultant, Contract Negotiations.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Conducted risk assessments for business processes, recommending measures to mitigate potential impacts.
Real Estate Negotiator
ALPHA DEVELOPMENTS
04.2004 - 07.2012
- Co Owner in Alpha Developments and Real Estate, a Construction and Real Estate Company
- In charge of Sales and Negotiations, Crisis Management, Public Relations and Communications
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Manager of Operations
Millennium Night Club
06.1998 - 04.2004
- Manager of Night Club, Capacity 2000 People, Contract Negotiator, Human Resources, Marketing and Advertisement, Public Relations.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Project Manager
B&M Construction Company
04.1996 - 05.1998
- Development of Shopping Center in Faliraki Resort
- In Charge of Sales Negotiations, Contract Negotiations, Marketing and Public Relations.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established foundational processes for business operations.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Owner, Manager
MYTHODIA RESTAURANT - BAR
03.1993 - 04.1996
- Public Relations, Marketing, Management
- Managed day-to-day business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Economics, Business & Political Science - International Economics And Political Science
International School of Economics
Rotterdam, Netherlands 01.1991 - 01.1993
High School Education in the Principles of Business and Economics - Business Economics
Business High School of Greece
Rhodes, Greece 01.1984 - 01.1987
Skills
Body language
Cross-cultural sensitivity
Open-mindedness
Problem-solving abilities
Communication & Negotiation
Teamwork and Collaboration
Flexible and Adaptable
Excellent Communication
Public Relations
Analytical Thinking
Analytical Skills
Personal Information
- Date of Birth: 01/08/68
- Nationality: Greek
Volunteer Experience
LUCKY PAWS ANIMAL RESCUE RHODES, Rhodes, 2012, Present
Interests
International Politics
Ancient Cultures
Cultural Diversity
History
Timeline
Operator
H.Q. Pack
01.2025 - Current
Reception
BENNO Hotel
08.2024 - 01.2025
Manager
PIZZANI DEMER
05.2022 - 08.2024
Caregiver
Self Employed
01.2019 - 01.2022
Consultant
Self-Employed
07.2012 - 12.2019
Real Estate Negotiator
ALPHA DEVELOPMENTS
04.2004 - 07.2012
Manager of Operations
Millennium Night Club
06.1998 - 04.2004
Project Manager
B&M Construction Company
04.1996 - 05.1998
Owner, Manager
MYTHODIA RESTAURANT - BAR
03.1993 - 04.1996
Economics, Business & Political Science - International Economics And Political Science
International School of Economics
01.1991 - 01.1993
High School Education in the Principles of Business and Economics - Business Economics
Business High School of Greece
01.1984 - 01.1987
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