Marcos Daniel Paxtian Reyes

• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
• Exemplified professionalism during all interactions, adhering to company values and guidelines while representing the brand effectively.
• Served as a mentor for new hires within the telemarketing department by sharing best practices that contributed to their quick integration into the team.
• Increased sales leads by consistently making outbound calls and effectively communicating product benefits to potential customers.
• Overcame objections from potential clients through effective persuasive and customer service skills, resulting in successful closure of deals.
• Xfinity Non-subs Home Services and Xfinity Mobile service

• English Customer Support for Comcast
  
• Resolve customer doubts about their amount and contract
  
• Assist the customer with technical support for Internet, telephone and cable services
  
• Pitches for other services offered by Comcast
  
• Efficient problem solving and conflict resolution to ensure customer satisfaction
  
• Follow-up and control of cases until their final resolution, ensuring the quality of the service

• Foundation Site Supervisor as Contractor for Urban Concrete Contractors Ltd
  
• Management of labor and material resources for the correct development of the work
  
• Supervision and quality control in the execution of civil works and buildings
  
• Coordination and communication with suppliers and subcontractors
  
• Direct contact with customers and suppliers
  
• Cost and resource management
  
• Interpretation and monitoring of plans and technical specifications of the work
  
• Coordination and monitoring of earthmoving and excavation work
  

Interpretation and follow-up of plans and technical specifications for the construction site.

Coordination and follow-up of earthmoving and excavation work.

• Helping customers with car information and maintenance orders
  
• Opening and closing of the cash register, carrying out daily counts and reports
  
• Maintaining cleanliness and order in the checkout area
  
• Checking current prices and promotions in the supermarket
  
• Pass products through the code reader, notifying if they are not registered in the system
  
• Weighing of fruits, vegetables and other products marketed by weight
  
• Ring up customers in cash and by card, ensuring an agile service and reduced waits
  
• Efficient cash register management and payment processing payments