Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marc Medts

Marc Medts

Summary

Experienced in product development, market analysis, and lifecycle management. Leveraging cross-functional collaboration to propel product success and adapt to evolving market demands. Solid grasp of strategic planning and execution to achieve business objectives effectively. Eager to learn, hardworking, and unafraid of putting in overtime work. Possessing the ability to adapt seamlessly to new situations and environments.

Overview

20
20
years of professional experience

Work History

Product Manager

Ormco
03.2023 - Current
  • Orthodontics B2B company
  • In charge of managing portfolio for France, Belgium, Spain, Italy and Portugal.
  • Introducing and/or adapting new products in European markets.
  • Giving product training to sales team.
  • Managing contract and contacts with 3rd party vendors.
  • Traveling for events, exhibitions, internal and external training.

Product Manager Junior

Ormco
09.2022 - 02.2023

Digital Support Team

Ormco
02.2021 - 08.2022
  • Orthodontics B2B company
  • Full time employee as customer support for personalized/digitalized orthodontic products (Spark, Memotain, Insignia) for the French speaking markets.
  • First point of contact for clients regarding logistics, orders and account management. Mainly managed the requests, questions, orders, accounts, complaints, communication (between clients and laboratory) for Memotain.

Business Development Support Representative

Extron
06.2018 - 12.2020
  • AV specialized B2B company.
  • Full time employee working as the first contact person for key accounts, OE: accounts, end-users universities and resellers for the French market (France, Belgium, Luxembourg, Switzerland). Daily task included understanding and helping clients with their needs and/or their problems of an AV system; placing and managing their orders; finding solutions to technical problems; developing new business relations; supporting management on the field; working with other departments to ensure correctness of accounts.

Technical Support Professional

TomTom
06.2017 - 05.2018
  • Working as a full-time employee, answering questions and solving problems of the clients, retailer and reseller they can face with the products; troubleshooting and finding the right solution; looking for sales opportunities; managing client’s expectations and having a follow up of the client’s situation by phone and/or email.
  • Extra personal activities such as dealing with PayPal payments claim and dealing with channel returns issue from the logistic department.

Part time Employee

Search & Results
02.2017 - 05.2017
  • Working part-time in a call center to do a market study for an express deliveries company.

Store Employee

Rob the Gourmets Market
12.2014 - 12.2016
  • Working in a luxury supermarket in Brussel as a store employee in every department and as a bartender in the restaurant.

Assistant Activity Manager

Education First
01.2014 - 09.2014
  • Working as an Assistant Activity Manager in a language school. Organizing and supervising excursions for the students and helping the administration department. Managing the student house of the school by welcoming new students every weekend, caring if they had everything for a good stay and making sure they respected the rules.

Store Employee

Rob the Gourmets Market
01.2013 - 12.2013
  • Working in a luxury supermarket in Brussel as a store employee in every department and as a bartender in the restaurant.

Assistant Director Trainee

Reprisemedia
01.2012 - 05.2012
  • Company working in the field of online advertisement. Prospection of new clients, rebuilding the structure and the content of the website, account manager

Assistant Manager Trainee

Carrefour
07.2011 - 07.2011
  • Assisting the butcher manager in dealing with the suppliers, managing the stocks and the team.

Student Job

Carrefour
01.2006 - 01.2010
  • Worked as a store employee in the butcher department

Stock Manager/Managing Director

Mini-Entreprise
01.2007 - 01.2008
  • Company Overview: Extra study association in which the students in their last year of high school create a fictional company and sell a product they produce themselves.
  • I was in the first part of the project, responsible for purchasing the necessary supplies needed for the production; in the second part, I became the director of the team.
  • Extra study association in which the students in their last year of high school create a fictional company and sell a product they produce themselves.

Education

Bachelor of Science - Marketing, Purchasing and Logistics

E.P.H.E.C-Brussels
Brussels
09-2012

High School Diploma -

College Saint Michel
Brussels
06-2008

Skills

  • Skilled in Microsoft tools
  • KPI monitoring and reporting
  • Project planning
  • Product strategy
  • Teamwork and collaboration
  • Product backlog management
  • Business development
  • Customer-focused technical assistance
  • Train the Trainer and Customer training
  • Effective stakeholder communication

Languages

French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Dutch
Upper intermediate (B2)

Timeline

Product Manager

Ormco
03.2023 - Current

Product Manager Junior

Ormco
09.2022 - 02.2023

Digital Support Team

Ormco
02.2021 - 08.2022

Business Development Support Representative

Extron
06.2018 - 12.2020

Technical Support Professional

TomTom
06.2017 - 05.2018

Part time Employee

Search & Results
02.2017 - 05.2017

Store Employee

Rob the Gourmets Market
12.2014 - 12.2016

Assistant Activity Manager

Education First
01.2014 - 09.2014

Store Employee

Rob the Gourmets Market
01.2013 - 12.2013

Assistant Director Trainee

Reprisemedia
01.2012 - 05.2012

Assistant Manager Trainee

Carrefour
07.2011 - 07.2011

Stock Manager/Managing Director

Mini-Entreprise
01.2007 - 01.2008

Student Job

Carrefour
01.2006 - 01.2010

Bachelor of Science - Marketing, Purchasing and Logistics

E.P.H.E.C-Brussels

High School Diploma -

College Saint Michel

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Marc Medts