MANUEL MAGALHÃES
Amsterdam
Summary
Experienced professional with a solid background in repairing containers and maintenance. Showcasing strong problem-solving skills, technical expertise in diagnostics, and a commitment to quality workmanship. Highly reliable team player who is adaptable to changing needs and focused on delivering results that consistently exceed expectations. Skilled in pressurized container repair, maintenance, and welding techniques such as MIG, MAG, and TIG. Recognized for effective collaboration and maintaining high standards in every task undertaken.
Overview
31
31
years of professional experience
Work History
Mechanic
Van Den Bosch
11.2024 - 07.2025
- Diagnosed and repaired mechanical issues on various containers.
- Conducted routine maintenance checks to ensure optimal pressurized containers performance.
- Implemented quality control measures to enhance service reliability and customer satisfaction.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Collaborated with team members to improve repair workflows and efficiency.
- Mentored junior mechanics in diagnostic procedures and repair techniques.
Skipper
Sunrice Tours
04.2022 - 11.2024
Roofer
Flynn Group Of Companies
01.2014 - 01.2022
Construction Renovator
Instaladrilho LDA
01.2008 - 01.2013
Purser
Hifly Airline
01.2010 - 01.2012
- Briefing/Coaching/ Performance Management
- Provided detailed pre-flight briefings to flight attendants to make sure that all members of the cabin crew are fully aware of the Cabin Crew manual
- Coached, led and directed all cabin crew members on board
- Conducted more than 100 performance appraisals for cabin crew to evaluate adherence to policy and customer service standards
- Customer Service
- Emphasized consistent quality customer service during flights and maintained safety, security and emergency procedures
- Assisted flight crew and ground crew to alert them of special passenger needs before flights and all administrative information
- Performed wet/dry lease and ACMI flights
- Adherence to Transport Regulations / Debriefings
- Followed safety operating procedures at all times; and ensured safety of passengers during take-offs, landings and emergency procedures
- Carried debriefing, when necessary, after flights to ensure performance issues are addressed before future flights
First Class Flight Attendant
Emirates Airline
01.2003 - 01.2010
- Worked within a multi-national team continuously focused on exceeding customers' expectations, while projecting a positive attitude and composure at all times
- Accountable for applying company standards and procedures with regards to safety, security, first aid and service on an aircraft
- Carried out duty free sales on-board, handling cash and credit card payments with ease and accuracy
- Anticipated and provided for the comfort of passengers needing special attention, including unaccompanied children, parents with infants, people with disabilities and the elderly
- Regularly handled disruptive passengers and tactfully dealt with issues professionally in accordance with company procedures
- Maintained a professional appearance and adhered to uniform and appearance guidelines
Receptionist/Customer Service
Holiday Inn/Capitol Hotel/Nacional Hotel/Executive Inn
01.1998 - 01.2003
Delivery Services
Various Companies, Restaurants & Hotels
01.1995 - 01.1998
Education
Business and Economics Degree Program -
Instituto Superior de Gestao
04.2003
IT Technician Diploma - undefined
Externato Marques de Pombal
06.2001
Skills
- Skilled in international flight operations
- Leadership skills in managing flight attendant teams
- Solid administrative and report writing skills to conduct effective employee performance appraisals
- Customer Service focused professional with excellent organizational, time-management and multi-tasking abilities
- Exceptional leadership qualities, and excellent communication and interpersonal skills
- Emirates First and Business Class training; Trained on Boeing 777-3ULR/ER, 777-2, Airbus 340-5, 330-2, 330-3,310
- Personal Strengths
- Remarkable sensitivity serving people of diverse cultural and ethnic backgrounds in multicultural environments and settings
- Languages: Fluent in English and Portuguese; functional level in Spanish
- First aid and CPR trained
Languages
English
Bilingual or Proficient (C2)
Portuguese
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Timeline
Mechanic
Van Den Bosch
11.2024 - 07.2025
Skipper
Sunrice Tours
04.2022 - 11.2024
Roofer
Flynn Group Of Companies
01.2014 - 01.2022
Purser
Hifly Airline
01.2010 - 01.2012
Construction Renovator
Instaladrilho LDA
01.2008 - 01.2013
First Class Flight Attendant
Emirates Airline
01.2003 - 01.2010
Receptionist/Customer Service
Holiday Inn/Capitol Hotel/Nacional Hotel/Executive Inn
01.1998 - 01.2003
Delivery Services
Various Companies, Restaurants & Hotels
01.1995 - 01.1998
IT Technician Diploma - undefined
Externato Marques de Pombal
Business and Economics Degree Program -
Instituto Superior de Gestao
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