Manan Bhatia
Amsterdam,Netherlands
Summary
Results-driven Data Science Leader with a proven track record of building high-performing teams and delivering impactful solutions. With over 9 years of work experience in Data Science and Fraud & Risk Management. Consistently recognized for performance excellence and material dollar impact in reducing fraud losses and minimizing risk at Uber. Strengths in Mathematics, Statistics, Optimization, and Machine Learning backed by training in Engineering and Advanced Sciences.
Overview
9
9
years of professional experience
Work History
Manager II, Data Science
Uber Technologies
Amsterdam, Netherlands
03.2023 - Current
- Leading the Data Science Team responsible for several critical areas of risk across Uber Mobility & Delivery LOBs.
- Responsible and accountable for $250M+ annualized risk portfolio of all Earner Fraud & Abuse at Uber, such as GPS Spoofing, Fare Abuse, Delivery Theft, Cancelation Fraud, Long Hauling, Referral & Incentive Fraud, etc.
- Leading a team of 8 Data Scientists spread across 4 offices globally that are responsible for developing metrics, building risk strategies & rules, launching machine-learning models, and running A/B tests.
- Regularly presenting insights and findings to senior leadership to influence strategy and drive better decision making around product prioritization and resource management.
Risk Strategy Analyst II
Uber Technologies
San Francisco
06.2018 - Current
- Sizing, identifying opportunities, and building solutions to optimize Refunds & Appeasements, aimed at trimming $25M+ annualized inefficient spend
- Worked with Eng, DS, & Product to build solutions for detecting, reducing partner payment anomalies and fraud risks, resulting in $50M+ annualized savings
- Built from scratch the Anti-Money-Laundering Transaction Monitoring process for compliance and PSD2 license requirements in the EU.
Global Business Analyst
Uber Technologies
Gurgaon
11.2016 - 05.2018
- Conducted numerous cost-benefit analyses to reshape regional strategies, product rollouts, and business decisions
- Worked with the operations team to build the actioning processes, metrics, and measurement towards improving Quality & Safety on the platform
- Collaborated with HQ Eng & Product to improve rider experience and reduce fraud losses - viz a viz 98% reduction in actioning, 75% drop in risk contact rate, and $25M+ annualized savings to bottomline.
Business Analyst
Super Highway Labs
New Delhi
11.2015 - 11.2016
- Developed data pipelines and dashboards to inform key business decisions
- Led the initiatives in structurally reducing monthly vehicle cost by over 50%
- Built an automated recommendation model that identified suboptimal routes and slot configurations to inform ground operational decision making.
Business Development
Tapzo
Bangalore
05.2015 - 11.2015
- Zero to one startup hustle across multiple roles, projects, and workstreams
- Signed up multiple Enterprise Clients for One-Direct B2B product
- Launched and scaled operations for Tapzo's laundry and at-home beauty segments in Bangalore, Chennai, and New Delhi.
Education
Strategy & Leadership -
Harvard Business School Executive Education
01-2018
Physics
BITS Pilani - India
05.2015
Skills
- Statistics & Experimentation
- Problem Solving & First Principle Thinking
- Data Analytics & Visualization
- Quantitative Aptitude
- Machine Learning
- SQL, Spark, Presto, Hive, Python
- Team Development & Coaching
- Stakeholder Management
- Performance Management
- Clear communication
- Project Management
- Risk Management
Accomplishments
- Added $100M+ savings to the bottomline through work in fraud & risk at Uber over the last 3+ years.
- Consistently rated as a high performer across the last 6 perf cycles at Uber.
- Top 1% score in the most competitive entrance exams in India: IIM-CAT & IIT-JEE
Timeline
Manager II, Data Science
Uber Technologies
03.2023 - Current
Risk Strategy Analyst II
Uber Technologies
06.2018 - Current
Global Business Analyst
Uber Technologies
11.2016 - 05.2018
Business Analyst
Super Highway Labs
11.2015 - 11.2016
Business Development
Tapzo
05.2015 - 11.2015
Strategy & Leadership -
Harvard Business School Executive Education
Physics
BITS Pilani - India
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