Malin Embla Norrman
Rotterdam,ZH
Overview
13
13
years of professional experience
Work History
Senior Credit Controller and AR
Asics B.V
09.2023 - Current
- Planning for strategic collection
- Responsible for all of Nordic and Baltic region
- Accounts receivable related task
- Identify debtor risks and solving problems that occurs.
- Customer contact for finance related queries
- Daily contact with sales about customers related queries
- Building relationship with stakeholders across organizational level and collaborate effectively.
- Handle ad hoc issues and projects.
- Handle incoming financial statements for credit assessment, analyze if needed.
- Conduct full credit assessment on assigned portfolio.
- Analyze wide range of data on customers such as credit score, payment behavior, company structure, type of account etc.
- Reducing company risk
- Handling Write-offs
- Supporting to find solutions for customers who have higher financial risk for credit limit.
- Monitoring and reducing risk by 90%
- Improved processes
- Built strong relationships with Strategic customers for finance related aspects
- Onboarding ambassador
Credit Controller - Nordics and Baltics
Booking.com BV
07.2018 - 09.2023
- Planning for strategic collection.
- Perform in accordance with business policy and procedure and keeping track of deadlines with KPI`s
- Managing partners credit balance
- Partner support for finance related queries
- Cross collaboration with other Finance teams, Partner Service and Learning team.
- Planning for strategic collection
- 6 months skills and talent project- personal built project for training internal credit controllers for skills and PDP.
- 2 years projects as Learning advocate - leading project.
- 1 year project at People Pillar representative (senior/ manager project for internal employees and culture, working closely with Learning team and HR)
- Identify debtor risks and solving problems that occurs.
- Building strong relationship with stakeholders
- Handle ad hoc issues and projects.
- 1 Operational project (Global Change champion)
Executive Assistant
Bandling and Partners AB
08.2016 - 07.2018
- Executive assistant for Brokers and CEO
- To give full service and help to all brokers and their clients by providing information, material to maintain good business and to meet business priorities.
- Working at Backoffice department, administrating emails and phone calls that comes in and out regarding business and clients, and to maintain business governance of documentation sent out.
- Create and influence relationships with both internal brokers, and also maintain good relationships with External companies for investment purposes.
- Promote for good compliance
- Welcomed and greeted guests and customers, answered inquiries or directed concerns to correct staff.
- Handling documents and emails with complete discretion
Assistant
Cerberus AB
01.2016 - 06.2016
- Schedule meetings for Brokers, finding suitable timeframe for meeting with existing clients
- Supporting to find new clients
- Managing Brokers calendars
- Following deadlines and targets
- Provided administrative support to office team
Field Sales Executive
Thefork Sweden & Tripadvisor
09.2014 - 10.2015
- Field sales executive for B2B and B2C
- Working with start up in Sweden for Thefork
- Creating new business relations with restaurant owners and strategic customers
- Built up Swedish region by 45%
- Maintaining good business relations with portfolio
- Analyzing best solution for clients in terms of daily operations
- Kept track of customer communications, details and follow-up requests on Salesforce CRM.
- Meeting with deadlines and KPI´s
Waitress
Restaurant Mvseet
05.2014 - 09.2014
Waitress
Agaton
09.2013 - 05.2014
Chef
Britannia Hotel
07.2012 - 12.2013
Cold Kitchen Manager
Naglo
01.2013 - 05.2013
- Responsible to arrange all needed courses from Cold side such as, Starters and deserts.
- Planning menue for cold side
- Completed regular line checks to maximise quality assurance.
Chef
Manna Brasseri
09.2011 - 07.2012
Breakfast Chef
Rica Nidelven Hotel
01.2011 - 06.2011
Education
Culinary and Waitress school
2010
Culinary School
2009
Skills
- Communication
- People oriented
- Solution Oriented
- Analytical
- Cross collaboration
- Influencing and negotiating skills
- Relationship building
- Business Administration
- Planning oriented
Languages
Norwegian (Native), Swedish (Native), English
First Language
Dutch
Intermediate
B1
Timeline
Senior Credit Controller and AR
Asics B.V
09.2023 - Current
Credit Controller - Nordics and Baltics
Booking.com BV
07.2018 - 09.2023
Executive Assistant
Bandling and Partners AB
08.2016 - 07.2018
Assistant
Cerberus AB
01.2016 - 06.2016
Field Sales Executive
Thefork Sweden & Tripadvisor
09.2014 - 10.2015
Waitress
Restaurant Mvseet
05.2014 - 09.2014
Waitress
Agaton
09.2013 - 05.2014
Cold Kitchen Manager
Naglo
01.2013 - 05.2013
Chef
Britannia Hotel
07.2012 - 12.2013
Chef
Manna Brasseri
09.2011 - 07.2012
Breakfast Chef
Rica Nidelven Hotel
01.2011 - 06.2011
Culinary and Waitress school
Culinary School
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