Mahbub Sharia Fahim
Student
Velp
Summary
Motivated university student seeking a part-time retail or hospitality position to gain customer service experience and develop professional skills. Currently completing a Bachelor's in Mechanical Engineering while working in the horeca sector at Burger Zoo. With my contract ending on June 15th, I am actively looking for a new opportunity where I can start immediately.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Bartender
Trivoli Vrendenburg
02.2023 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waiter
Intratuin
12.2022 - 05.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Used cash registers and credit card machines to cash out customers.
Sales Associate
Ecstasy
01.2020 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Cash Register Operation
Education
Bachelor of Science - Bachelor of Mechanical Engineering
HAN University of Applied Sciences
Arnhem, Netherlands 09.2022 - Current
Timeline
Bartender
Trivoli Vrendenburg
02.2023 - 04.2024
Waiter
Intratuin
12.2022 - 05.2023
Bachelor of Science - Bachelor of Mechanical Engineering
HAN University of Applied Sciences
09.2022 - Current
Sales Associate
Ecstasy
01.2020 - 03.2022
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