Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Mackenzie Gallagher

Mackenzie Gallagher

ServiceNow Sales Development
Winsford, UK

Summary

Highly motivated and results-driven sales professional experienced in digital marketing and sales operations with a proven track record of driving growth through innovative lead generation strategies and exceptional customer engagement. Skilled in leveraging CRM tools, such as Salesforce, and platforms like LinkedIn Sales Navigator to optimize sales pipelines and exceed targets. Adept at fostering strong relationships with key decision-makers and navigating complex sales environments. With a passion for continuous learning and improvement, I am committed to delivering impactful sales solutions that drive business success.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

ServiceNow Sales Development

Fujitsu
09.2023 - Current

Joining the team I Consistently Surpassed weekly KPI's of 200 calls, 125 emails and 25 LinkedIn messages. After 3 months I Specialized in retail, hospitality, and manufacturing enterprise sectors, collaborating with sector-specific teams. From there I Generated opportunities exclusively with enterprise net new logos outside Fujitsu's existing customer base.

  • Lead Generation and Qualification: Experience applying Challenger sales methodologies & SPICED qualification framework to identify, engage, and qualify potential clients for our ServiceNow solutions.
  • Prospecting and Outreach: Conduct proactive outreach through cold calls, emails, and social media to initiate conversations with prospects.
  • Relationship Building: Develop rapport with key stakeholders, understand their needs and pain points, and position our solutions as valuable assets.
  • Sales Team Support: Collaborate with Account Executives ensuring seamless handoffs of qualified leads
  • Market Insights: Provide feedback to the sales and marketing teams to enhance our strategies and offerings.
  • CRM Management: Maintain accurate records in Salesforce to track interactions and pipeline progress.

Digital Marketing Apprenticeship

Fujitsu
09.2021 - 09.2023
  • Digital Marketing Support: Assisted in creating engaging content for social media platforms, sales presentations, and email campaigns.
  • Sales Operations Integration: Collaborated with the sales team to align marketing efforts with sales strategies, ensuring seamless integration of marketing and sales operations.
  • Data Analysis: Use Salesforce analytics to track campaign and sales performance, providing insights to key stakeholders. Reducing lead response time by 65%
  • Content Creation: Develop and edit content for various digital platforms, including blog posts, infographics, and social media posts.
  • Training and Development: Ran training sessions for over 500 employees on LinkedIn Sales Navigator and Salesforce

Education

BTEC Diploma D* - Business

Sir John Deane's
Cheshire
09.2019 - 06.2021

BTEC Diploma D* - Information Technology

Sir John Deane's
Cheshire
09.2019 - 06.2021

BTEC Diploma D* - Sport Science

Sir John Deane's
Cheshire
09.2019 - 06.2021

Skills

Ability to work independently and as part of a team

Experience using sales techniques and strategies

Strong verbal and written communication skills

Digital products (Portals, animations, infographics)

Cold calling and cold emailing skills

LinkedIn Sales Navigator

Adaptability and coachability

Proficiency in CRM software

Resilience and persistence

Data Analysis

Hobbies

Mixed Martial Arts 

Content creation

Volunteering

Cooking 


Timeline

ServiceNow Sales Development

Fujitsu
09.2023 - Current

Digital Marketing Apprenticeship

Fujitsu
09.2021 - 09.2023

BTEC Diploma D* - Business

Sir John Deane's
09.2019 - 06.2021

BTEC Diploma D* - Information Technology

Sir John Deane's
09.2019 - 06.2021

BTEC Diploma D* - Sport Science

Sir John Deane's
09.2019 - 06.2021
Mackenzie GallagherServiceNow Sales Development