Mackenzie Buchanan Slagle
20 DeBurgh Drive
Summary
Reliable and upbeat in customer service successfully promotes customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Skilled child care provider certified in CPR and first aid, offering years of related experience. Hardworking and reliable with in-depth knowledge of child development and early childhood education.
Overview
11
11
years of professional experience
Work History
Retail/Sales Associate
Lululemon Athletica
11.2021 - Current
- Selling a product, making sales goals, restocking products on the floor and back of the house, personal stylist for guests/ambassadors
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Sales Associate
Anthropolgie
03.2023 - 04.2024
- Selling different products from clothing to home decor, fitting room host, register duties
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Childcare
First Friends Montessori Preschool
08.2013 - 08.2021
- Substitute Teacher duties include connecting with parents, supervision over children
- Mentored junior staff members, providing guidance on best practices in childcare and sharing resources for professional development.
- Collaborated with other childcare directors in the community to share best practices, resources, and ideas for program improvement.
- Adapted childcare approach according to each child''s unique personality traits, ensuring personalized care.
Student Ambassador
Central Oregon Community College
12.2019 - 04.2020
- Tour Guide for Schools, Families, and Community Members of School Campus; Help with Admissions
- Collaborated with other departments to promote student engagement.
- Answered questions from visitors and potential students about university life.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Enhanced university reputation by representing the institution at various events, including open houses and college fairs.
- Aided recruitment efforts, assisting potential students in understanding admissions process.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
Barista
Dutch Brothers Coffee Company
01.2020 - 03.2020
- Making all types of coffee drinks and energy drinks
- Stocking fridge and stock on the shelf, greeting customers, and taking orders from their vehicles.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Assistant to Owner/Office Technician
Skye Family Chiropractic
06.2019 - 09.2019
- Computer Work/Organization, Paper Filing, Customer Service, Retail Duties
- Greeted guests in with friendliness and professionalism.
- Monitored and ordered supplies and materials to keep office well stocked.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Developed and maintained filing systems to facilitate easy access to information.
- Organized resources, records and personnel to accomplish aggressive targets.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Front Desk Receptionist
The Dailey Method Barre/Cycle Studio
09.2018 - 03.2019
- Computer Work, Answering Phone, Customer Service, Retail
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Scheduled, coordinated, and confirmed appointments and meetings.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Catering/ Food Preparer
Insalata's Restaurant
01.2015 - 01.2019
- Plating food, Kitchen Cleanup
- Delivered exceptional food quality by carefully following standardized recipes and maintaining consistency in taste and presentation.
- Enhanced customer satisfaction with quick and accurate food preparation, ensuring timely service.
- Demonstrated attention to detail in executing complex recipes, resulting in consistent dish quality.
Personal Assistant
Creative Portraiture
07.2016 - 09.2017
- Filling, Computer Work, Image Gathering, Making Calls, Answering Phone Calls
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Maintained appropriate filing of personal and professional documentation.
- Served as point of contact between clients and managerial staff.
- Accomplished project deadlines by assisting with task completion whenever required.
Education
AAOT- Psychology -
Central Oregon Community College/Oregon State University
Bend, OregonHealth/Wellness Licensed Coaching Certification -
Integrative Institute of Nutrition
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Visio
- Apple and PC Software
- Leadership Skills
- Communicating with others
- Customer Service Oriented
- Planning
- Organized
- Professional
- Time Management
- Motivated
- Fast Learner
Accomplishments
- Central Oregon Community College Dean's List, Winter and Spring 2021
- Abroad Program- University of Roehampton, Roehampton, England 2019
References
Available Upon Request
Hobbies and Interests
- Paddleboarding
- Cooking
- Reading
- Photography
- Travel
- Yoga
- Hiking
- Horseback Riding
- Skiing
- Going to the gym
- Interior Design
- Concerts
- Sporting Events
Training
- Adult and Pediatric CPR/AED, American Red Cross 2016
- Child and Babysitting Safety Certification, San Anselmo Rec. 2013
- Oregon Food Handlers License, Oregon Food Handlers. 2020
- California Food Handlers License, ServSafe National Restaurant Association, 2021
- OLCC Oregon Alcohol Servers Permit, OLCC Oregon Government, 2022
Timeline
Sales Associate
Anthropolgie
03.2023 - 04.2024
Retail/Sales Associate
Lululemon Athletica
11.2021 - Current
Barista
Dutch Brothers Coffee Company
01.2020 - 03.2020
Student Ambassador
Central Oregon Community College
12.2019 - 04.2020
Assistant to Owner/Office Technician
Skye Family Chiropractic
06.2019 - 09.2019
Front Desk Receptionist
The Dailey Method Barre/Cycle Studio
09.2018 - 03.2019
Personal Assistant
Creative Portraiture
07.2016 - 09.2017
Catering/ Food Preparer
Insalata's Restaurant
01.2015 - 01.2019
Childcare
First Friends Montessori Preschool
08.2013 - 08.2021
AAOT- Psychology -
Central Oregon Community College/Oregon State University
Health/Wellness Licensed Coaching Certification -
Integrative Institute of Nutrition
Similar Profiles
Nascia GarienNascia Garien
Educator at Lululemon AthleticaEducator at Lululemon Athletica
ANUREET KAURANUREET KAUR
Data Administrator at Lululemon AthleticaData Administrator at Lululemon Athletica
HARPREET KAURHARPREET KAUR
Inventory Control Associate at Lululemon AthleticaInventory Control Associate at Lululemon Athletica