Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luke Congreve

Ebbw Vale,Gwent

Summary

A results driven Production Performance Manager with 13 years experience in a highly regulated environment. Proven track record of leading operational & maintenance teams to success through detailed planning, engagement & delivery. Adept to managing challenging & ever changing regulation to ensure the quality of product is maintained at all times. An individual who challenges the status quo & seeks continuous improvement to simplify & streamline processes to maximise output & minimise down time.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Production Performance Manager

Dwr Cymru Welsh Water
Merthyr Tydfil, Merthyr Tydfil
07.2023 - Current

Responsible for the safe supply of 81 million litres of potable water via 6 water treatment works within the South East Wales region in line with regulatory requirements. Management of 32 FTE comprising operational supervisors, production technicians & skilled ME&I craftsmen. Area production lead with regard to obtaining funding through clear stakeholder engagement to deliver capital works to protect assets within my control, water quality & the environment.


Pride myself in planned works delivery through thorough & diligent planning & risk assessment including leading on the business first water treatment works bypass to undertake critical maintenance on site. I continue to deliver critical tasks never before complete within the business to include 8 final water tank cleans to restore confidence with our regulator.


Responsible for monitoring, reporting and articulating area performance key performance indicators to senior managers within the business including operational maintenance completion, unplanned outages, statutory maintenance completion (LOLER, PSSR) & financial performance.


Extensive contractor management across a broad range of expertise.

Production Operational Supervisor

Dwr Cymru Welsh Water
Merthyr Tydfil, Merthyr Tydfil
11.2020 - 07.2023

Responsible for supervisory duties of a team of Production & Maintenance Technicians. To include work planning & scheduling, training & evaluating performance as required.


Lead on compliance of water treatment works within the operating area to ensure compliant to ISO 9001, ISO 14001 & ISO 10500.

Instrument Technician

Dwr Cymru Welsh Water
Hereford, Herefordshire
10.2017 - 11.2020

Responsible for the maintenance, repair & installation of instrumentation within the operating area. Specialised in water quality analysers, flow meters/switches, levels, pressures, PLC/SCADA & telemetry outstations including radio communications. Assisting with the continuous improvement of the quality management system.

Education

NVQ Level 3 - Electrical Engineering

Newport District & Gwent Training Association
Newport
09.2012 - 09.2016

18th Edition Wiring Regulations - Engineering

Newport District & Gwent Training Association
Newport

Skills

Stakeholder Engagement

Maintenance Planning

Strategic Planning

Budget Management

Drinking Water Quality

Instrument Control

Route Cause Analysis

Contractor Management

Outage Planning

Quality Management Systems

Timeline

Production Performance Manager

Dwr Cymru Welsh Water
07.2023 - Current

Production Operational Supervisor

Dwr Cymru Welsh Water
11.2020 - 07.2023

Instrument Technician

Dwr Cymru Welsh Water
10.2017 - 11.2020

NVQ Level 3 - Electrical Engineering

Newport District & Gwent Training Association
09.2012 - 09.2016

18th Edition Wiring Regulations - Engineering

Newport District & Gwent Training Association
Luke Congreve