
Experienced customer service professional with over four years of experience in customer contact. I am passionate about applying my skills within an organization. My focus is on resolving complex customer issues with a personal approach, always aiming to exceed customer satisfaction. Simultaneously, I am continually seeking self-development and enriching my knowledge in CRM programmes.
In my career, I have advanced to the role of service desk analyst, where I primarily handle customer inquiries related to iBabs as a SaaS development. As a multilingual professional, I add a unique personal signature to my customer approach, enabling me to communicate effectively and connect with a diverse clientele. My goal is to further develop my skills and make a valuable contribution within a professional team, where growth and development are central.
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