Luiza Vlietman

• Provided leadership to cabin crew members, fostering teamwork and enhancing performance through sharing constructive feedback and participating in debriefings.
• Facilitated communication between flight deck and cabin crew prior to and during flights.
• Maintained accurate documentation of performed work and completed tasks to keep paperwork accurate and current

• Performed pre-flight safety checks.
• Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements, served beverages.
• Answered passenger requests and provided solutions to issues arising during flights.

• Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.

Temporary contract work for:

T-Systems Polska

Boots Healthcare

Castorama Polska

Nokia Poland

Exxon Mobil Poland

General Electric International

• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
• Developed materials for classroom teachers to support instruction, lab work or in-class activities.

• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Provided administrative support to staff members by handling correspondence, filing documents, copying, faxing, and managing office supplies inventory.

• Supervised day-to-day operations to meet performance, quality and service expectations.