Ludmilla Van Der Bijl
Purmerend
Summary
An efficient, reliable, motivated person and very energetic in everything that I do, which means that I am always up for a challenge, and am very eager when it comes to meeting targets and goals. I always perform the job or task at hand with diligence. Superior organizational skills, outside the box thinking, and being analytical and giving attention to detail are areas I excel in, while being able to time manage. I am now looking for a new exciting challenge. Success comes easy to me by being hardworking, a people’s person, communicative and goal orientated.
As I am always willing to learn and improve my capabilities, I am currently studying a Bachelor degree in International Business at the Hogeschool van Amsterdam (AMSIB). Due to my eagerness to achieve high results, I have passed my first year with cum laude. This is a four-year study and I am currently in my second year.
Overview
15
15
years of professional experience
Work History
Volunteer
Dierentehuis Alkmaar
Purmerend
03.2020 - Current
- Perform animal care duties
- Observe animals for signs of illness, injury, or unusual behaviour; notifying veterinarians or managers as warranted.
Commercial Manager - ETCSEE Event
Synergy (Clarion Events)
Maarssen
10.2017 - 11.2018
- Conducted market research and analysis to create detailed business plans on commercial opportunities, business development, and expansion.
- Developed strategic business and sales plans to encourage business growth, increasing profits by15%.
- Used key metrics and prepared reports for senior management to be used for budgeting and to monitor performance of commercial activities to enable accurate and effective forecasting.
- Responsible for managing accounts, while developing and maintaining a commercial database.
- Built relationships with clients and prospects.
- Responsible for personal sales administration.
- Responsible for dissemination of information to the marketing, content, and operations teams.
- Performed exprom campaigns.
- Conducted face to face meetings with clients and prospects.
- Negotiated contracts and prices with clients.
- Rebooking onsite during the ETCSEE event.
- Worked with Salesforce.
Delegates Sales Executive
Synergy (Clarion Events)
Maarssen
06.2017 - 09.2017
- Generated delegate sales revenue in line with agreed targets and objectives.
- Built strong relationships with customers to fully understand their needs and wants.
- Responsible for personal sales administration.
- Rebooking onsite during the Enlit Europe event.
Project Coordinator - Volunteer
STC Amsterdam
Amsterdam
12.2016 - 10.2017
- Supervised multiple events projects independently from project start through delivery and delegating assignments.
- Gathered requirements for ongoing projects and organized details for management use.
- Built relationships with organizations and clients where the projects took place, including face to face meetings.
- Ensuring all materials needed for the project are available.
- Managing other volunteers during project days.
Senior Sales Executive - Emerging Markets
UBM (Informa Markets)
Amsterdam
01.2015 - 11.2015
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Demonstrated the events features to customers, answered questions and overcame objections.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Analyzed market trends to implement appropriate marketing and sales methods.
- Sales Reporting.
- Developed Sales Plans.
- Performed budget planning tasks.
- Traveled to events and client meetings.
- Trained and coached a new team member.
Sales Executive - Emerging Markets
UBM (Informa Markets)
Amsterdam
12.2012 - 12.2014
- Achieved sales goals and targets related to exhibition space, exhibition sponsorship, Digital Sponsorship, print and conferences sponsorships, by cultivating and securing existing and new customer relationships.
- Provide a high level of customer service.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Worked with CRM system.
- Traveled to events and client meetings.
International Sport Sales Executive
Marcus Evans
Amsterdam
03.2012 - 11.2012
- Independent research for sales opportunities and possible leads to exceed sales goals and increase profits.
- Cold calling.
- Cultivated relationships with clients.
Aupair
Family Sodderland
Enkhuizen
07.2011 - 03.2012
- Assisted with housework such as laundry and cooking.
- Babysat the children.
Senior Customer Service and Sales Executive
HSBC Bank PLC (Malta and UK)
Hal-Qormi
08.2007 - 06.2011
- Provided excellent customer service to customers regarding the banks products and services.
- First Call Resolution.
- Promoted and sold products and services through identification of customer needs.
- Advised customers on relevant solutions with regards to banking issues.
- Coached a team of 20 and ensured that they reached targets.
Accounts Clerk
Sunspot Tours
Tas-Sliema
01.2007 - 05.2007
- Cross-checked and applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Set up and updated Excel spreadsheets to track financial data.
- Sales reporting and update of financial records in ledgers and journals.
- Drafted contracts with hotels.
- In charge of cash flow.
Customer Service (UK)
Telepage
Tas-Sliema
04.2005 - 12.2006
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Customer service and retention.
- Promoted products and services to increase sales.
Education
High School Diploma -
Santa Theresa Junior Lyceum
MaltaBachelor of Science - International Business
Hogeschool Van Amsterdam
Amsterdam, The Netherlands2024
Skills
Strong management and organizational skills
Overcoming objections and closing deals
Business development
Client retention
Developing an understanding of industry dynamics and trends
Distributing relevant marketing content
Managerial skills
Sales reporting and forecasting
Quick learner
Strong communication and interpersonal skills
Timeline
Volunteer
Dierentehuis Alkmaar
03.2020 - Current
Commercial Manager - ETCSEE Event
Synergy (Clarion Events)
10.2017 - 11.2018
Delegates Sales Executive
Synergy (Clarion Events)
06.2017 - 09.2017
Project Coordinator - Volunteer
STC Amsterdam
12.2016 - 10.2017
Senior Sales Executive - Emerging Markets
UBM (Informa Markets)
01.2015 - 11.2015
Sales Executive - Emerging Markets
UBM (Informa Markets)
12.2012 - 12.2014
International Sport Sales Executive
Marcus Evans
03.2012 - 11.2012
Aupair
Family Sodderland
07.2011 - 03.2012
Senior Customer Service and Sales Executive
HSBC Bank PLC (Malta and UK)
08.2007 - 06.2011
Accounts Clerk
Sunspot Tours
01.2007 - 05.2007
Customer Service (UK)
Telepage
04.2005 - 12.2006
High School Diploma -
Santa Theresa Junior Lyceum
Bachelor of Science - International Business
Hogeschool Van Amsterdam