Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic
Lucie Nadon

Lucie Nadon

Brampton

Summary

  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

23
23
years of professional experience
27
27
years of post-secondary education

Work History

Customer Services Representative

Zolo Realty
  • Met with members to understand goals and recommend solutions to fit specific needs.
  • Discussed financial options with clients and provided informed suggestions.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.

Sales and Customer Consultant

Zolo Realty
Toronto
01.2000 - 01.2023
  • Documented customer concerns and inquiry resolutions in internal computer system.
  • Contacted outside providers on behalf of customers to help solve problems.
  • Listened to customers in actively to assess issues and provide accurate information.

Administrator, Team Leader

Landmark Education
01.2000 - 02.2023
  • Displayed strong telephone etiquette, effectively handling difficult calls
  • Determined consumer needs to provide products and services appealing to the individual
  • Delegated daily tasks to team members to optimize group productivity
  • Created and distributed monthly, quarterly and annual reports to management regarding performance.

Education

GED -

Ontario Real Estate Association
Toronto
01.2001 - Current

GED -

Toronto of School Business
Toronto
01.2001 - 03.2003

GED -

Life Coach
Online
01.2019 - 01.2022

Skills

Customer services

undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Timeline

GED -

Life Coach
01.2019 - 01.2022

GED -

Ontario Real Estate Association
01.2001 - Current

GED -

Toronto of School Business
01.2001 - 03.2003

Sales and Customer Consultant

Zolo Realty
01.2000 - 01.2023

Administrator, Team Leader

Landmark Education
01.2000 - 02.2023

Customer Services Representative

Zolo Realty

Similar Profiles

CREATE PROFILE
Lucie Nadon