Lucie Avsaroglu
Rotterdam
Summary
Enthusiastic and self-driven Supply Chain Leader with 10+ years of experience across FMCG, technology, and pharma. Known for building bridges between stakeholders, fostering collaboration, and applying methodical thinking to deliver improvements in end-to-end operations, IBP, and customer service. Certified in CSCP, Six Sigma, and Project Management, committed to creating agile, customer-focused supply chains that enable sustainable growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
END TO END SUPPLY CHAIN MARKET LEAD (Maternity leave cover)
Unilever Nederland B.V.
Rotterdam
06.2025 - Current
- Lead E2E supply chain operations for seeding markets and Direct-to-Retail (D2R) channels across Europe, enabling growth in underserved markets.
- Oversee IBP cycle, risk mitigation, and KPIs (dispatch rate, in-stock levels, on-time delivery) to ensure service excellence.
- Coordinate with cross-functional teams and manage a remote team in India to deliver agile, customer-focused supply solutions.
- Serve as primary escalation point for supply issues, proactively communicating risks and solutions to stakeholders.
CATEGORY SUPPLY CHAIN MANAGER
Dyson Technology B.V.
Amsterdam
04.2024 - 05.2025
- Managed end-to-end supply chain for assigned categories across EMEA, ensuring alignment between global capacity and market demand.
- Partnered with Global Planning to oversee production and capacity planning at contract manufacturers.
- Led allocation decisions during constrained supply situations, balancing priorities across markets.
- Supported IBP process at regional and global levels, improving planning accuracy and stakeholder visibility.
- Enhanced spares division planning, stabilizing operations and reducing backorders.
EMEA REGIONAL DEMAND PLANNER
Amgen Europe B.V.
Breda
01.2020 - 02.2024
- Led consensus forecasting and IBP process across European affiliates, ensuring alignment between markets and global planning.
- Monitored key KPIs (BIAS, FCA) and implemented improvements to enhance forecast accuracy and reduce variability.
- Managed portfolio changes (launches, transitions, phase-outs), mitigating supply risks and minimizing write-offs.
- Coordinated batch release and logistics alignment, safeguarding timely product availability across markets.
- Maintained planning master data in SAP ECC and Kinaxis, ensuring accuracy and compliance with FEFO principles.
MATERIAL / DEMAND PLANNER
New Sky Satellites B.V.
Den Haag
09.2018 - 12.2019
- Managed material requirements planning (MRP) and ensured timely procurement to support production schedules.
- Adjusted inbound material flows to maintain flexible production plans and meet customer commitments.
- Built and maintained strong vendor relationships, ensuring on-time delivery and mitigating supply risks.
- Monitored and optimized inventory levels, maintaining accuracy of BOMs and material master data.
SENIOR ASSOCIATE FOR SUPPLY CHAIN
Amgen Europe B.V.
Breda
07.2017 - 09.2018
- Coordinated cross-European supply of pharmaceuticals to maintain steady market availability and high customer satisfaction.
- Managed allocations during constrained supply, ensuring fair distribution and minimizing service disruptions.
- Built strong relationships with affiliates and internal teams (Customer Service, Demand Planning, Legal) to foster a one-team mindset across regions.
- Led process improvement initiatives, identifying and implementing changes to enhance operational efficiency.
CUSTOMER SERVICE & LOGISTICS LEAD
Colgate-Palmolive Company, Hills Pet Nutrition s.r.o.
Prague
12.2014 - 06.2017
- Led Customer Service operations for two EU markets, managing a local team and ensuring high service levels.
- Oversaw 3PL warehousing and distribution, driving performance improvements and cost control.
- Managed CS&L KPIs, conducted root-cause analysis, and implemented corrective actions to enhance reliability.
- Maintained B2B/EDI processes and introduced improvements to boost customer satisfaction and order accuracy.
- Supported demand planning and inventory control, balancing service and cost efficiency.
Education
Bachelor’s degree - BUSINESS ADMINISTRATION & MANAGEMENT
Institute of Technology and Business in CB
České Budějovice, The Czech Republic01.2013
Exchange Program - BUSINESS ADMINISTRATION & INTERNATIONAL RELATIONS
Hanyang University
Seoul, South KoreaExchange Program - INTERNATIONAL BUSINESS
Hogeschool Rotterdam
Rotterdam, The NetherlandsSkills
- End-to-End Supply Chain
- IBP / S&OP
- Demand Planning & Forecasting
- Inventory Management
- Market / Regional Operations
- Customer Service & Logistics
- Allocations Management
- 3PL Management
- Stakeholder Engagement
- Process Improvement
- Operational Excellence
Certification
- CSCP: Certified supply chain professional, ASCM (Association for Supply Chain Management), 2025
- Certified associate in project management, PMI (Project Management Institute), 2024
- Six Sigma - Yellow Belt, Amgen Europe B.V., 2024
- Demand Planning Process and Systems, Colgate-Palmolive Company, Hills Pet Nutrition s.r.o., 2015
Languages
- Czech, First Language
- English, C2 Proficient
- Dutch, B2 Upper Intermediate
- Slovak, C1 Advanced
Timeline
END TO END SUPPLY CHAIN MARKET LEAD (Maternity leave cover)
Unilever Nederland B.V.
06.2025 - Current
CATEGORY SUPPLY CHAIN MANAGER
Dyson Technology B.V.
04.2024 - 05.2025
EMEA REGIONAL DEMAND PLANNER
Amgen Europe B.V.
01.2020 - 02.2024
MATERIAL / DEMAND PLANNER
New Sky Satellites B.V.
09.2018 - 12.2019
SENIOR ASSOCIATE FOR SUPPLY CHAIN
Amgen Europe B.V.
07.2017 - 09.2018
CUSTOMER SERVICE & LOGISTICS LEAD
Colgate-Palmolive Company, Hills Pet Nutrition s.r.o.
12.2014 - 06.2017
Bachelor’s degree - BUSINESS ADMINISTRATION & MANAGEMENT
Institute of Technology and Business in CB
Exchange Program - BUSINESS ADMINISTRATION & INTERNATIONAL RELATIONS
Hanyang University
Exchange Program - INTERNATIONAL BUSINESS
Hogeschool Rotterdam