Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Luciano Van Hoorn

The Hague

Summary

A seasoned IT leader with more than a decade of experience, adept in enhancing infrastructure and cybersecurity at Circularise, I've spearheaded strategic upgrades and team mentorship, ensuring robust IT operations. Skilled in IT budgeting and fostering cross-functional collaboration, my focus on process improvement and risk management has significantly boosted productivity and security. CISSP and CISM Certified.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Head of IT

Circularise
03.2024 - Current
  • Leadership & Strategy
    - Spearheaded the transformation of IT operations, building a modular, agile, and scalable infrastructure from the ground up.
    - Defined and executed the company’s IT strategy, aligning technology with business objectives for sustainable growth.
    - Advised executive leadership on IT investments, security, and operational efficiency to drive business resilience.
  • Security & Compliance
    -
    Achieved ISO27001:2022 certification, strengthening cybersecurity and regulatory compliance.
    - Established company-wide cybersecurity policies, identity management, and security awareness training to mitigate risks.
    - Developed a SOC1 readiness roadmap, preparing the organisation for future compliance requirements.
  • Operational Excellence & Automation
    -
    Led the implementation of hyper-automation, improving efficiency in IT processes and reducing manual workload.
    - Designed and maintained a centralised ITSM framework to streamline incident, change, and asset management.
    - Managed an IT budget of €300K, optimising SaaS procurement and vendor negotiations for cost-effective IT solutions.
  • Technology & Digital Transformation
    -
    Transitioned the company to a cloud-first, security-focused IT ecosystem, enhancing scalability and performance.
    - Implemented advanced monitoring and proactive maintenance, ensuring high availability of IT services.
    - Drove IT innovation, leveraging AI, automation, and modern security tools to enhance the company’s digital infrastructure.
  • Stakeholder & Team Leadership
    -
    Managed cross-functional collaboration with Finance, HR, Sales, Engineering, and Operations, ensuring IT alignment with business needs.
    - Led and mentored an IT team, fostering a high-performance culture focused on security, efficiency, and business impact.
    - Provided strategic oversight on IT governance, ensuring transparency and effective risk management at the executive level.

Manager IT Services

Ace & Tate
04.2017 - 03.2024
  • Managed and motivated employees to be productive and engaged in work. Deparments; IT Support, DevOPS, System-admin and Field Engineer teams [team of 10]
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Financial (annual) planning; management, reporting and allocation of budgets
  • Responsible for day-to-day IT operation management and service delivery
  • Strategic advisor Board, CFO, CIO, COO and CEO
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • GDPR process controller and initiator
  • Management, optimization and automation of IT + Cloud environments
  • Network and data security [responsible for 90 stores world wide + 750 employees + 1100 devices]
  • Developing and implementing a Business Continuity Plan + IT Control Framework.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Introduced and implemented complete modular IT Operations Infrastructure. Company wide to improve work poductivity and sales.

Junior Developer

XSeeding
01.2016 - 03.2017
  • Participated in code reviews to ensure adherence to established programming standards.
  • Assisted in developing reusable components and libraries for increased efficiency across multiple projects.
  • Consistently met project deadlines while maintaining high-quality deliverables, contributing to overall team success.
  • Tested and debugged software applications, ensuring optimal functionality prior to deployment.

Education

Independent Information Security Certificate - CISM

ISACA
02-2025

Independent Information Security Certificate - CISSP

ISACA
11-2024

Apple Jamf 100 Course - MacOS Engineering

Apple Jamf
02-2020

Network & Security Training - IT Network Security

Cisco
01-2019

Java Trainee - Java & PHP

YoungCapital Professionals
05-2016

Bachelor of Science - Business IT & Management

Hogeschool Rotterdam University of Applied Science
Rotterdam, Netherlands
09-2015

Skills

  • IT problem-solving
  • IT budgeting
  • Technical Support Leadership
  • IT process improvement
  • Environmental Compliance
  • IT Security Operations
  • Security and Risk Management
  • Security Architecture and Engineering
  • Communication and Network Security
  • Security Assessment and Testing
  • Software Development Security

Certification

  • Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium (ISC)².
  • Certified ScrumMaster (CSM)
  • ISOIEC 27001 Lead Auditor– PECB.
  • CISM Certification | Certified Information Security Manager

Timeline

Head of IT

Circularise
03.2024 - Current

Manager IT Services

Ace & Tate
04.2017 - 03.2024

Junior Developer

XSeeding
01.2016 - 03.2017

Independent Information Security Certificate - CISM

ISACA

Independent Information Security Certificate - CISSP

ISACA

Apple Jamf 100 Course - MacOS Engineering

Apple Jamf

Network & Security Training - IT Network Security

Cisco

Java Trainee - Java & PHP

YoungCapital Professionals

Bachelor of Science - Business IT & Management

Hogeschool Rotterdam University of Applied Science
Luciano Van Hoorn