Lucé-Mari Grobbelaar
Oude Pekela
Profielschets
Administrative professional with 6+ years of experience managing information systems, schedules, and office operations across hospitality and commodities sectors. Skilled at organizing digital and paper records, coordinating stakeholders, and maintaining accuracy under dynamic conditions. Known for clear written communication, attention to detail, and ability to create order from complex workflows.
Overzicht
3
3
Languages
1
1
Certification
Werkervaring
Internship/Practical Hours
Mooiplaas Guesthouse
- Reception: Check-in and check-out of guests
- Reception: Ensuring that all accounts are fully settled
- Reception: Managing the telephone switchboard
- Host in the Restaurant: Serving
- Host in the Restaurant: Checking customer satisfaction
- Housekeeping: Cleaning rooms
- Housekeeping: Room service
- Housekeeping: Laundry service, washing and ironing
- Shop Assistant: Assisting customers when needed
- Shop Assistant: Cash-up of daily turnover
- Shop Assistant: Inventory management
- Shop Assistant: Achieving sales
Internship/Practical Hours
Karoo Retreat
- Reception: Check-in and check-out of guests
- Reception: Ensuring that all accounts are fully settled
- Host in the Restaurant: Serving
- Host in the Restaurant: Checking customer satisfaction
- Housekeeping: Ironing and washing
- Housekeeping: Ensuring that rooms are clean and ready for the arrival of guests
- Kitchen: Preparing breakfast
- Kitchen: Replenishing supplies
- Kitchen: Washing dishes
Administrative Assistant
Karoo Lusern
- General administrative and office support including scanning, faxing, emailing and copying
- Management of paper and electronic filing systems
- Data entry and scanning of documents
- Drawing up invoices and processing orders and payments
- Cash-up and handling of money
- Deliveries / Collections
- Processing of vehicle and equipment registrations and permits
- Daily office tasks and purchasing
- Making and receiving phone calls
- Customer interactions
Restaurant Manager
Roosmaryn
- Opening and closing of the restaurant
- Cash-up of waiters and handling of money
- Processing of small deliveries and purchases
- Greeting and welcoming customers
- Customer interactions and serving
- POS system
- Shift scheduling
- Event planning and management
Administrative Assistant
Agrisa Commodities
- General administrative and office support including scanning, faxing, emailing and copying
- Management of paper and electronic filing systems
- Data entry and scanning of documents
- Drawing up sales orders and processing orders and payments
- Cash-up and handling of money
- Daily office tasks
- Customer interactions
- Food safety and quality operations
- Maintenance and checklists of small industrial vehicles
Senior Administrative Assistant
Oos Vrystaat Kaap Bedryf (OVK)
- General administrative and office support including scanning, faxing, emailing and copying
- Management of paper and electronic filing systems
- Data entry and scanning of documents
- Drawing up sales orders and processing orders, payments and product deliveries
- Inventory management
- Cash-up and handling of money
- Daily office tasks
- Customer interactions
- Working with the POS system
- Managing the telephone switchboard
Opleidingen
Diploma of Interior Design -
The Interior Design Institute
NQ4 National Certificate in Early Childhood Development Education -
NESKA
NQF 6 National Diploma in Managing Front - Office Operations
International Hotel School | American Hotel & Lodging Educational Institute
Fundamentals of Predictive Project Management -
Project Management Institute
Quality Assurance (QA) Manager CPD Certified Certificate -
Academy for Health & Fitness (CPD Certified)
Basics Of Health, Safety & Environment Management System -
Udemy HSE-Q Training International
National Senior Certificate -
Oudtshoorn High School
Vaardigheden
- Food safety and quality
- Operations
- Inventory management
- POS system
- Resourcefulness
- Willingness to learn
- Data analysis
- Critical observation
- Complaint handling and resolution
- Administrative duties
Certificering
- Fundamentals of Predictive Project Management, Project Management Institute, 11/01/23
- Quality Assurance (QA) Manager CPD Certified Certificate, Academy for Health & Fitness (CPD Certified), 11/01/23
- Basics Of Health, Safety & Environment Management System, Udemy - HSE-Q Training International, 11/01/23
Languages
Afrikaans
First language
English
Vergevorderd
Dutch
Beginner
Aangepast
Intermediate, Intermediate, Intermediate
Tijdlijn
Internship/Practical Hours
Mooiplaas Guesthouse
Internship/Practical Hours
Karoo Retreat
Administrative Assistant
Karoo Lusern
Restaurant Manager
Roosmaryn
Administrative Assistant
Agrisa Commodities
Senior Administrative Assistant
Oos Vrystaat Kaap Bedryf (OVK)
Diploma of Interior Design -
The Interior Design Institute
NQ4 National Certificate in Early Childhood Development Education -
NESKA
NQF 6 National Diploma in Managing Front - Office Operations
International Hotel School | American Hotel & Lodging Educational Institute
Fundamentals of Predictive Project Management -
Project Management Institute
Quality Assurance (QA) Manager CPD Certified Certificate -
Academy for Health & Fitness (CPD Certified)
Basics Of Health, Safety & Environment Management System -
Udemy HSE-Q Training International
National Senior Certificate -
Oudtshoorn High School