Lubos Chovan
Bratislava
Summary
Proven professional with a track record of managing high-value client relationships and strategic partnerships across diverse industries. Skilled at driving revenue growth through expert negotiation, upselling, and strategic sales planning. Known for a solution-oriented mindset, strong communication skills, and a consistent ability to exceed targets. With over 5 years of experience in highly competitive markets, I excel at customer engagement, retention and relationship management. Seeking to leverage my expertise in account management and operations to drive growth and innovation within a dynamic, forward-thinking organization.
Overview
10
10
years of professional experience
Work History
Account Manager
Booking.com (Slovakia) s. r. o.
06.2022 - Current
- Account management of key partners in the Slovak market (international chains, local chains, etc.) with annual 35+ million EUR revenue contribution and double digit growth YoY in my portfolio (compared to ≈ 2.5% of other AM's)
- Provided exemplary level of service to hotel owners, GM's and revenue managers, maintaining and improving relationships for future business opportunities.
- One of the highest growths of internal KPI's across whole EMEA
- Multiple recognitions for my contributions to employee development, efficient collaboration across several teams and functions, and C-level negotiation skills
- Included in elite internal team recognized for outstanding performance
Operations Specialist
Bolt Services SK s.r.o.
03.2021 - 06.2022
- Management and administration of more than 3,000 partner couriers for the Bolt Food product
- Responsible for whole supply side of business operations in extremely competitive market while achieving one of the best levels of supply across the EMEA
- Successfully maintained supply chain quality and developed a strategic approach that not only repelled the entry of a major competitor but also contributed to the eventual cessation of their market operations
- Analysed market trends to inform strategic planning and maintain competitive advantage
Business Analyst
EY Czech republic
09.2020 - 02.2021
- Preparation of proposals, presentations, contracts, and client material for major car developer
- Complex project support, fact-finding, business analysis, and general research
Consultant
180 Degree Consulting
09.2019 - 12.2019
- The provision of consultancy services to the not-for-profit organization to improve their social impact and economic performance
- Prepared new company strategy with detailed implementation steps
- Mentoring sessions & workshops led by renowned consultancy firms, including Implement Consulting Group and Next Step, to enhance strategic & leadership skills
Executive Admin
Mondelēz International
05.2017 - 08.2018
- Organization of complex meetings and trip agendas for the top leadership team
- Organization of business conferences across Europe
- Creation and management of presentations and reports
US Billing liaison manager
AT&T Slovakia
08.2015 - 12.2016
- Addressed and resolved queries and disputes related to invoicing and contracting, ensuring timely and accurate solutions
- Managed daily communication with US-based companies and their representatives via phone and email, maintaining strong business relationships
Education
Bachelor of Science - Business Administration and Service Management
Copenhagen Business School
Copenhagen05-2021
Master of Arts - Journalism
Comenius University
2015
Certificate of Higher Education - Ecology and Foreign Languages
Gymnasium of M.M. Hodža
2009
Skills
- Microsoft Word - Advanced
- Microsoft PowerPoint - Advanced
- Microsoft Excel - Advanced
- Microsoft Outlook - Advanced
- Google Sheets - Advanced
- Google Slides - Advanced
- Python - Beginner
Additional Information
Interests: sport, politics, travelling, books
Languages
Slovak
First Language
English
Advanced
C1
German
Elementary
A2
Czech
Proficient
C2
Personal Information
- Date of birth: 04/12/91
- Driving Licence: B
Timeline
Account Manager
Booking.com (Slovakia) s. r. o.
06.2022 - Current
Operations Specialist
Bolt Services SK s.r.o.
03.2021 - 06.2022
Business Analyst
EY Czech republic
09.2020 - 02.2021
Consultant
180 Degree Consulting
09.2019 - 12.2019
Executive Admin
Mondelēz International
05.2017 - 08.2018
US Billing liaison manager
AT&T Slovakia
08.2015 - 12.2016
Master of Arts - Journalism
Comenius University
Certificate of Higher Education - Ecology and Foreign Languages
Gymnasium of M.M. Hodža
Bachelor of Science - Business Administration and Service Management
Copenhagen Business School
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