Sports
Loukas Konstantinidis
Associate Solutions Engineer
Summary
Organized and dependable team-player successful at managing multiple priorities with a positive attitude.
Passionate, committed and goal-oriented helping customers innovate and protect their business with technology.
Currently, working as an Associate Solutions Engineer getting prepared for making an impact for years to come and seeking for challenges to turn into achievements.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Associate Solutions Egnineer
Cisco
07.2023 - 07.2024
- Practiced leading outcome-based customer conversations demonstrating how Cisco technologies address business needs by using MEDDPICC.
- Acquired field experience in every technology for the commercial customers in Greece.
- Gained technical expertise across the whole Cisco portfolio.
- Obtained professional-level certifications in Networking and Programmability.
Front Desk Sales Representative
Target I.T
07.2021 - 04.2022
- Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Scheduled office meetings and client appointments for staff teams.
- Resolved customer problems and complaints.
- Interacted with vendors to purchase and set up equipment and services.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
- Confirmed appointments, communicated with clients and updated client records.
- Routed incoming mail and messages to relevant personnel without delay.
Education
Bachelor of Science - Computer Science And Bioinformatics
University of Thessaly
Lamia, Greece 10.2017 - 06.2022
Skills
Customer and client relations
Certification
Certified ERP Level 1 Consultant, Softone Technologies- 2022
Interests
Books
Board Games
Volunteering
Member of the Organising Team at TedLamia, 2020
Workshop at TedxLamia, 2019, Greece
Volunteer at FOSSCOMM, 2019, Greece
Volunteer at TedxLamia, 2018, Greece
Dam tot Damloop, 2024, Netherlands
Girls in IT, 2024, Netherlands
Alpe d'Huzes, 2024, France
Timeline
DevNet Associate
12-2024
CCNA Certification
10-2024
CCNP Enterprise
04-2024
Associate Solutions Egnineer
Cisco
07.2023 - 07.2024
Certified ERP Level 1 Consultant, Softone Technologies- 2022
11-2022
Cisco CyberOps Associate Training - 2022
11-2022
Azure Fundaments - AZ900
11-2022
Front Desk Sales Representative
Target I.T
07.2021 - 04.2022
Bachelor of Science - Computer Science And Bioinformatics
University of Thessaly
10.2017 - 06.2022
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