Lotte Bakels

• Led the entertainment team.
• Organized and supervised children's activities such as mini discos, interactive theatre, murder mystery games, and sports activities.
• Created weekly work schedules and activity programmes.
• Prepared activities and backstage materials.
• Fostered a positive team atmosphere and ensured smooth daily operations.
• Organise and teach shows
• Oversaw stock control to maintain sufficient inventory levels and minimise waste.
• Resolved complex customer enquiries, disputes and complaints.
• Analysed data to identify trends, making informed decisions to optimise team output.
• Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.
• Tactfully handled complaints from staff, management and clients using excellent problem-solving and dispute resolution skills.

• Offered personalised recommendations based on customer preferences and purchasing history.
• Organised stock room, ensuring easy access to products and efficient inventory management.
• Delivered exceptional customer service, resolving issues to ensure customer loyalty and repeat business.
• Collaborated with team members to achieve sales targets and contribute to store success.

• Working behind the bar and in the kitchen.
• Performing various cleaning duties.
• Supervising children's birthday parties.
• Ensuring children have a fun and safe experience.
• Supporting and guiding colleagues during shifts.
• Maintaining a clean and organized workplace.
• Managing stock and placing orders on time with the correct quantities.

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• Developed open and professional relationships with team members to facilitate effective issue resolution.
• Resolved complex customer enquiries, disputes and complaints.

• Organized and led activities for children, including mini discos, interactive theatre, football, and Halloween events.
• Assisted with preparations for Halloween and haunted house attractions.
• Prepared materials and maintained backstage organization.
• Received multiple accolades and positive reviews from both peers and critics, affirming commitment to excellence in the entertainment industry.
• Conducted rehearsals to perfect performances, ensuring a high standard of entertainment was delivered consistently.
• Interacted with guests, VIPs and staff to answer questions, provide information and promote future events.
• Greeted and welcomed guests to provide interaction before performing act, creating warm and pleasant environment.
• Designed and implemented interactive entertainment programmes for children's parties, creating memorable experiences and positive feedback from clients.
• Created and performed original scripts for theatrical productions, demonstrating creativity and innovation in storytelling and character portrayal.

• Entertained children through games, theatre, mini discos, sports, and themed activities.
• Performed on stage in productions including Aladdin and Sister Act.
• Taught choreography for the Aladdin show to fellow entertainers.
• Helped coach colleagues in acting roles.
• Guided children during performances and answered visitors' questions.
• Used costumes and props to match theme of event, delivering impressive performance.
• Accepted song and dance requests to accommodate music preference of audience.
• Conducted rehearsals to perfect performances, ensuring a high standard of entertainment was delivered consistently.
• Greeted and welcomed guests to provide interaction before performing act, creating warm and pleasant environment.