Logan Oram
St. John's
Summary
Dedicated Associate with extensive experience with clients, promptly identifying needs, and recommending products and services to accomplish clients goals and needs. Focused and versatile professional with undeniable talents in customer service and specialty drink preparation. Multi-tasker dedicated to customer service and engagement. Works great under pressure.
Overview
2
2
years of professional experience
Work History
Barista
Jumping Bean
09.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Team Member
Tim Hortons
02.2023 - 08.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Pet Care Associate
Pet Valu
01.2022 - 07.2022
- Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
- Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
- Increased client retention rates through building strong relationships with pet owners and consistently delivering high-quality care.
- Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
- Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
Education
Software Engineering
Keyin College
St. John's, NL04.2025
High School Diploma -
O'donell High School
Mount Pearl, NL06.2021
Skills
- Cash Handling
- Up-Selling
- POS Systems
- Opening and Closing Duties
- Team Leadership
- Exceptional Customer Service
- Bank Deposits
Languages
English
Native or Bilingual
Timeline
Barista
Jumping Bean
09.2023 - Current
Team Member
Tim Hortons
02.2023 - 08.2023
Pet Care Associate
Pet Valu
01.2022 - 07.2022
Software Engineering
Keyin College
High School Diploma -
O'donell High School
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