Liu Jiang
Rotterdam
Summary
Trilingual Executive Coordinator with 10+ years of experience in administrative support, project management, and cross-cultural communication. Experienced in school and corporate environments, adept at managing sensitive data, coordinating events, and liaising effectively with staff, students, and parents. Recognized for discretion, adaptability, and delivering efficient office operations in dynamic, multicultural settings.
Overview
8
8
years of professional experience
Work History
Expeditor
Getting Logistics Done | Expeditor
01.2025 - 2025
- Daily corresponding with clients, providing professional front-line service and responding promptly to general enquiries via phone and email. Managed daily communications, coordinated internal and external correspondence.
- Liaised effectively with international partners, logistics teams, and clients to support smooth operations and clear information flow across departments.
- Proficient in Microsoft Office (Excel, Word, SharePoint, Outlook) and familiar with modern operating systems and digital record systems.
Co-Founder
Shizhiyouwei (Shanghai) Cultural Development Co., Ltd.
01.2021 - 01.2024
- Forum Planning: Initiated and managed the execution of the 3F China New Food Consumption Forum, gathered leading food industry brands like COFCO, Mengniu, Oatly, academic institutions such as Wageningen University, Jiangnan University.
- Industry Standards Development: Collaborated with institutions such as China National Institute of Standardization, Beijing Institute of Standardization, Institute of Food and Nutrition Development, companies such as Alibaba, JD.com, and Freshema, and Chunbo to estimated the industry’s first Quality Requirements and Standards for Agricultural Product Supply Services Quantity.
- Social Media Operations: Managed the National Market Supervision Technology Innovation Center (SpecialFoods) public account, including content planning, editing, publishing, and analytics. Oversaw the creation and operation of the 3F Future Food on new social media.
Exam Post-Test Service Officer
01.2019 - 01.2020
- Data Management and Reporting: Oversaw IELTS exam post-examination data handling and materials processing in compliance with UK safeguarding and data protection standards. Managed secure receipt, logging, storage, and transmission of examination papers and oral recordings, ensuring integrity and confidentiality.
- Quality Control: Verified documentation accuracy, monitored anti-malpractice procedures, and coordinated the digital scanning and encrypted transfer of scripts to UK systems within strict deadlines.
- Administrative Support: Prepared reports, maintained detailed digital and paper records, and contributed to workflow improvements to enhance efficiency and audit readiness. Communication and Coordination: Liaised with the British Council headquarters in the UK and Beijing office to ensure smooth operational communication, timely result entry, and candidate notifications.
Administrative Secretary
CBTC International Trade B.V.
01.2016 - 01.2018
- Ensure smooth daily communication across multiple cultural colleagues, maintaining clear communication channels and high service standards.
- Stakeholder Communication: Acted as the primary liaison between senior management, internal teams, and external partners, handling enquiries and correspondence with professionalism and attention to detail.
- Resource and Facilities Management: Managed office resources, logistics, and vendor coordination to support a safe, organized, and productive work environment.
Education
BSc - Nutrition and Health
Wageningen University
The NetherlandsMinor - Organizational Psychology
Erasmus University
The NetherlandsSkills
- Administrative & Executive Support: Calendar management, correspondence, travel, student records, data entry
- Communication & Liaison: Engaging with colleagues, students, parents, and external stakeholders
- Project & Event Coordination: Organizing forums, meetings, Parent Teacher Consultations, newsletters
- IT & MIS: Microsoft Office (Excel, Word, Outlook, SharePoint), Google Suite, familiar with SIMS and other MIS platforms
- Compliance & Confidentiality: UK GDPR, safeguarding, international protocols
Languages
English
Dutch
Chinese
German (Basic)
References
- Alica, Jin, Exam Admin Manager-North Region, li.jin@britishcouncil.org.cn, 0086 13641002020, British Council
- Johnny, Schouwenaar, Export operation Manager, Johnnyjww@hotmail.com, 0031 618207260, Getting Logistics done
Training
British Council Safeguarding and Child Protection Training Ccovering the principles of safeguarding, recognizing and reporting concerns, maintaining professional boundaries, and promoting a safe and inclusive school environment for children and vulnerable adults.
Additional Information
- Registered Dietitian of China
- Proficient in Microsoft Office
- Experienced in multicultural and international work environments
Hobbies
Hiking
Reading
Cooking
Timeline
Expeditor
Getting Logistics Done | Expeditor
01.2025 - 2025
Co-Founder
Shizhiyouwei (Shanghai) Cultural Development Co., Ltd.
01.2021 - 01.2024
Exam Post-Test Service Officer
01.2019 - 01.2020
Administrative Secretary
CBTC International Trade B.V.
01.2016 - 01.2018
Minor - Organizational Psychology
Erasmus University
BSc - Nutrition and Health
Wageningen University