Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Languages
Software
Websites
Work Preference
Timeline
Hi, I’m

Lithesh Dayaram Kandy

Hilversum
Lithesh Dayaram Kandy

Summary

Results-driven IT professional with a strong background in leading cross-functional teams to deliver innovative digital products. Skilled in requirements gathering, user story development, and backlog management. Proven success in launching compliant, high-impact solutions that improve delivery efficiency and align with business goals. Experienced in collaborating with cross-functional teams to deliver high-quality products that meet business objectives. Experienced in developing and implementing innovative tech solutions, driving project success, and enhancing system performance.

Overview

20
years of professional experience
1
Certification

Work History

Heineken

Technology Specialist – Supply Chain Digital & Technology Innovation
11.2022 - Current

Job overview

  • Led strategy and development of digital products, delivering measurable business value and solving customer pain points.
  • Owned and prioritized product backlog, ensuring delivery of high-impact features aligned with business goals.
  • Managed full product lifecycle from ideation to launch, driving cross-functional collaboration and stakeholder alignment.
  • Scoped and planned CSRD-compliant application for Heineken, translating strategic objectives into actionable roadmaps.
  • Created data-driven business cases and drove innovation through root cause analysis and value realization.
  • Defined product vision to ensure operational stability and continuous improvement across platforms.
  • Collaborated with UX, engineering, analytics, and leadership to align product strategy with user needs.
  • Led data quality initiatives, improving accuracy by 15% and reducing customer service inquiries by 10%.
  • Streamlined workflows and removed delivery blockers, enhancing team efficiency and software quality.
  • Championed emerging technologies including AI automation and smart monitoring tools to optimize operations.

Grandvision

Product Owner – E-Commerce
01.2022 - 10.2022

Job overview

  • Led end-to-end product development for high-value B2B solutions across Grandvision OpCos, driving digital transformation and operational efficiency.
  • Owned the order module of Grandvision’s E-Commerce platform, delivering scalable features through API and system integrations.
  • Created future-state process designs using emerging technologies and best practices to enhance product strategy and roadmap planning.
  • Translated market insights and customer feedback into commercially viable features, improving user experience and business outcomes.
  • Developed and prioritized product backlogs, refined user stories with clear acceptance criteria, and facilitated sprint planning and tech refinement sessions.
  • Built comprehensive product roadmaps, epics, and user stories aligned with business goals, digital maturity, and technology standardization.
  • Collaborated with cross-functional teams (UX/UI, engineering, analytics, stakeholders) to deliver seamless, user-centric interfaces and experiences.
  • Led product release planning and go-live execution, ensuring smooth integration with existing systems and stakeholder alignment.
  • Applied design thinking across cloud and on-premise environments to optimize usability and overcome platform limitations.
  • Leveraged expertise in payment ecosystems, testing gateways using ISO 20022 and SEPA protocols to ensure robust financial integrations.

Nike

Product Manager – Corporate Information Security
05.2018 - 12.2021

Job overview

  • Designed and implemented secure product development processes aligned with ISO 27001 and ISO 9001 standards to support digital transformation.
  • Prioritized product features with a focus on secure architecture, data protection, and compliance with GDPR, NIS2, and the AI Act.
  • Defined and governed delivery frameworks that improved cross-functional collaboration and embedded security checkpoints across the product lifecycle.
  • Aligned backlog priorities with KPIs, customer journey metrics, and regulatory risk assessments to drive secure, user-centric product evolution.
  • Led enterprise-wide data governance initiatives, reducing data-related incidents by 20% and enhancing audit readiness.
  • Implemented data classification, metadata management, and access controls to enforce confidentiality, integrity, and availability.
  • Applied data analytics and visualization to identify vulnerabilities, assess risks, and measure compliance effectiveness.
  • Established network and application security standards aligned with ISO 27001 controls and threat mitigation best practices.
  • Promoted data literacy and security awareness across teams, fostering a culture of accountability and informed decision-making.
  • Translated strategic goals into actionable release plans, ensuring secure delivery of new features and continuous product improvement.

Infosys Limited

Technology Lead
01.2006 - 01.2021

Job overview

  • Projects

Juma Al Majid

IT Project Manager
10.2017 - 04.2018

Job overview

  • Developed and executed PRINCE2-aligned project plans to reduce costs, mitigate risks, and ensure timely delivery.
  • Applied structured project management methodologies to lead initiatives, define KPIs, and measure project success.
  • Conducted process mining to identify bottlenecks and implement workflow optimizations for improved efficiency.
  • Coached project teams and engaged stakeholders to align execution with business strategy and ensure successful delivery.
  • Delivered data-driven insights using Power BI dashboards and KPI frameworks to support operational excellence and cost reduction.
  • Built strong relationships with business leaders, data owners, and IT teams to drive data governance adoption and stakeholder buy-in.
  • Communicated complex governance and compliance concepts clearly to technical and non-technical audiences.
  • Managed client security operations including vulnerability management, incident response, and continuous monitoring to ensure compliance and resilience.

Polo Ralph Lauren

Product Owner
01.2015 - 12.2016

Job overview

  • Owned and refined the product backlog by creating epics, features, and user stories with clear business and technical value using Scrum methodology.
  • Managed the delivery roadmap, aligning sprint goals with long-term product strategy and release planning.
  • Assessed and mitigated IT risks across services, ensuring compliance with security standards and regulatory frameworks.
  • Maintained transparent communication with stakeholders and teams regarding product roadmap, feature delivery progress, and upcoming releases.
  • Presented and managed stakeholder expectations during Sprint Reviews and Quarterly Business Reviews, supporting both tactical and strategic planning.
  • Participated in platform audits and security processes to ensure product integrity and adherence to compliance requirements.
  • Coordinated delivery efforts with other squads to ensure cross-team alignment and seamless integration of features.
  • Prioritized backlog items and resolved impediments to keep the team focused on sprint objectives and product goals.
  • Fostered team motivation and engagement by reinforcing sprint priorities and celebrating delivery milestones.
  • Led retrospectives to identify and prioritize continuous improvement opportunities, enhancing team performance and product quality.

Meijer Inc

Technical Product Manager
09.2006 - 12.2014

Job overview

  • Owned full lifecycle of digital products from ideation and prototyping to production, release, and continuous improvement.
  • Led development of innovation frameworks, tools, and proof-of-concept methodologies to accelerate product delivery and experimentation.
  • Collaborated with Operations, IT, and Marketing to transform innovation concepts into scalable, market-ready solutions.
  • Conducted process mapping and analysis to identify efficiency gains and resolve legacy system challenges.
  • Monitored emerging market and technology trends, translating insights into actionable product recommendations for strategic growth.
  • Performed portfolio gap analysis and partnered with stakeholders to define investment needs, resource allocation, and cost structures.
  • Built compelling business cases for digital initiatives, aligning with strategic priorities and maximizing ROI.
  • Supported Sales in strategic customer engagements by delivering innovation insights, trend analysis, and rapid prototypes.
  • Contributed thought leadership through whitepapers, webinars, podcasts, and industry events to promote digital innovation.
  • Acted as a champion for innovation culture, coaching teams and fostering experimentation, agility, and continuous learning.

Education

Mahatma Gandhi University

Bachelor of Technology from Electronics & Communication Engineering

University Overview

Board of Technical Education
Kerala, India

Diploma in Engineering from Engineering
01.2000

University Overview

Skills

  • Product lifecycle management expertise
  • Data governance expertise
  • Epic and feature development
  • Cloud platform optimization
  • Product backlog management
  • Data-driven workflow enhancement
  • Project roadmap planning
  • Vulnerability management
  • Stakeholder relationship management
  • KPI measurement and evaluation
  • Business process analysis
  • Comprehensive business systems documentation
  • Business case formulation
  • Power BI visualization development
  • Sprint planning facilitation
  • Proficient in AI automation
  • Cross-functional team collaboration
  • GDPR, NIS2, and AI Act compliance
  • Agile and Scrum methodologies
  • IT risk assessment and mitigation
  • Design thinking
  • Platform audits and security processes
  • API and system integration
  • Confidentiality, integrity, and availability enforcement
  • Secure product development (ISO 27001, ISO 9001)
  • Regulatory alignment in product delivery
  • JIRA, Confluence, Bitbucket, GitHub, ServiceNow, Figma
  • Python, SQL, Power BI, DB2, R
  • Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Enterprise Resource Planning (ERP)
  • Java, C, C#, Microsoft Office 365, Copilot, Gemini, ChatGPT, Kling AI
  • Technical support experience
  • Information security analysis
  • Business intelligence tools
  • Disaster recovery planning
  • Data analytics proficiency
  • IT risk assessment
  • Maintaining network security
  • IT vendor management
  • IT compliance monitoring
  • E-commerce platforms
  • Software development
  • Data privacy regulations
  • DevOps practices
  • IT asset management

Certification

Prince 2

AWS Certified Solution Architect

IBM Certified Database Associate

IBM Certified Database Administrator


Availability
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Languages

English
Bilingual or Proficient (C2)
Dutch
Intermediate (B1)

Software

HTML

C#

Java

C

Python

PL/SQL

DB2

SQL

MS Office 365

Copilot

Gemini

KlingAI

Websites

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CulturePersonal development programs

Timeline

Technology Specialist – Supply Chain Digital & Technology Innovation
Heineken
11.2022 - Current
Product Owner – E-Commerce
Grandvision
01.2022 - 10.2022
Product Manager – Corporate Information Security
Nike
05.2018 - 12.2021
IT Project Manager
Juma Al Majid
10.2017 - 04.2018
Product Owner
Polo Ralph Lauren
01.2015 - 12.2016
Technical Product Manager
Meijer Inc
09.2006 - 12.2014
Technology Lead
Infosys Limited
01.2006 - 01.2021
Mahatma Gandhi University
Bachelor of Technology from Electronics & Communication Engineering
Board of Technical Education
Diploma in Engineering from Engineering

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Lithesh Dayaram Kandy