Results-driven IT professional with a strong background in leading cross-functional teams to deliver innovative digital products. Skilled in requirements gathering, user story development, and backlog management. Proven success in launching compliant, high-impact solutions that improve delivery efficiency and align with business goals. Experienced in collaborating with cross-functional teams to deliver high-quality products that meet business objectives. Experienced in developing and implementing innovative tech solutions, driving project success, and enhancing system performance.
Hi, I’m
Lithesh Dayaram Kandy
Hilversum
Summary
Overview
20
years of professional experience
1
Certification
Work History
Heineken
Technology Specialist – Supply Chain Digital & Technology Innovation
11.2022 - Current
Job overview
- Led strategy and development of digital products, delivering measurable business value and solving customer pain points.
- Owned and prioritized product backlog, ensuring delivery of high-impact features aligned with business goals.
- Managed full product lifecycle from ideation to launch, driving cross-functional collaboration and stakeholder alignment.
- Scoped and planned CSRD-compliant application for Heineken, translating strategic objectives into actionable roadmaps.
- Created data-driven business cases and drove innovation through root cause analysis and value realization.
- Defined product vision to ensure operational stability and continuous improvement across platforms.
- Collaborated with UX, engineering, analytics, and leadership to align product strategy with user needs.
- Led data quality initiatives, improving accuracy by 15% and reducing customer service inquiries by 10%.
- Streamlined workflows and removed delivery blockers, enhancing team efficiency and software quality.
- Championed emerging technologies including AI automation and smart monitoring tools to optimize operations.
Grandvision
Product Owner – E-Commerce
01.2022 - 10.2022
Job overview
- Led end-to-end product development for high-value B2B solutions across Grandvision OpCos, driving digital transformation and operational efficiency.
- Owned the order module of Grandvision’s E-Commerce platform, delivering scalable features through API and system integrations.
- Created future-state process designs using emerging technologies and best practices to enhance product strategy and roadmap planning.
- Translated market insights and customer feedback into commercially viable features, improving user experience and business outcomes.
- Developed and prioritized product backlogs, refined user stories with clear acceptance criteria, and facilitated sprint planning and tech refinement sessions.
- Built comprehensive product roadmaps, epics, and user stories aligned with business goals, digital maturity, and technology standardization.
- Collaborated with cross-functional teams (UX/UI, engineering, analytics, stakeholders) to deliver seamless, user-centric interfaces and experiences.
- Led product release planning and go-live execution, ensuring smooth integration with existing systems and stakeholder alignment.
- Applied design thinking across cloud and on-premise environments to optimize usability and overcome platform limitations.
- Leveraged expertise in payment ecosystems, testing gateways using ISO 20022 and SEPA protocols to ensure robust financial integrations.
Nike
Product Manager – Corporate Information Security
05.2018 - 12.2021
Job overview
- Designed and implemented secure product development processes aligned with ISO 27001 and ISO 9001 standards to support digital transformation.
- Prioritized product features with a focus on secure architecture, data protection, and compliance with GDPR, NIS2, and the AI Act.
- Defined and governed delivery frameworks that improved cross-functional collaboration and embedded security checkpoints across the product lifecycle.
- Aligned backlog priorities with KPIs, customer journey metrics, and regulatory risk assessments to drive secure, user-centric product evolution.
- Led enterprise-wide data governance initiatives, reducing data-related incidents by 20% and enhancing audit readiness.
- Implemented data classification, metadata management, and access controls to enforce confidentiality, integrity, and availability.
- Applied data analytics and visualization to identify vulnerabilities, assess risks, and measure compliance effectiveness.
- Established network and application security standards aligned with ISO 27001 controls and threat mitigation best practices.
- Promoted data literacy and security awareness across teams, fostering a culture of accountability and informed decision-making.
- Translated strategic goals into actionable release plans, ensuring secure delivery of new features and continuous product improvement.
Infosys Limited
Technology Lead
01.2006 - 01.2021
Job overview
- Projects
Juma Al Majid
IT Project Manager
10.2017 - 04.2018
Job overview
- Developed and executed PRINCE2-aligned project plans to reduce costs, mitigate risks, and ensure timely delivery.
- Applied structured project management methodologies to lead initiatives, define KPIs, and measure project success.
- Conducted process mining to identify bottlenecks and implement workflow optimizations for improved efficiency.
- Coached project teams and engaged stakeholders to align execution with business strategy and ensure successful delivery.
- Delivered data-driven insights using Power BI dashboards and KPI frameworks to support operational excellence and cost reduction.
- Built strong relationships with business leaders, data owners, and IT teams to drive data governance adoption and stakeholder buy-in.
- Communicated complex governance and compliance concepts clearly to technical and non-technical audiences.
- Managed client security operations including vulnerability management, incident response, and continuous monitoring to ensure compliance and resilience.
Polo Ralph Lauren
Product Owner
01.2015 - 12.2016
Job overview
- Owned and refined the product backlog by creating epics, features, and user stories with clear business and technical value using Scrum methodology.
- Managed the delivery roadmap, aligning sprint goals with long-term product strategy and release planning.
- Assessed and mitigated IT risks across services, ensuring compliance with security standards and regulatory frameworks.
- Maintained transparent communication with stakeholders and teams regarding product roadmap, feature delivery progress, and upcoming releases.
- Presented and managed stakeholder expectations during Sprint Reviews and Quarterly Business Reviews, supporting both tactical and strategic planning.
- Participated in platform audits and security processes to ensure product integrity and adherence to compliance requirements.
- Coordinated delivery efforts with other squads to ensure cross-team alignment and seamless integration of features.
- Prioritized backlog items and resolved impediments to keep the team focused on sprint objectives and product goals.
- Fostered team motivation and engagement by reinforcing sprint priorities and celebrating delivery milestones.
- Led retrospectives to identify and prioritize continuous improvement opportunities, enhancing team performance and product quality.
Meijer Inc
Technical Product Manager
09.2006 - 12.2014
Job overview
- Owned full lifecycle of digital products from ideation and prototyping to production, release, and continuous improvement.
- Led development of innovation frameworks, tools, and proof-of-concept methodologies to accelerate product delivery and experimentation.
- Collaborated with Operations, IT, and Marketing to transform innovation concepts into scalable, market-ready solutions.
- Conducted process mapping and analysis to identify efficiency gains and resolve legacy system challenges.
- Monitored emerging market and technology trends, translating insights into actionable product recommendations for strategic growth.
- Performed portfolio gap analysis and partnered with stakeholders to define investment needs, resource allocation, and cost structures.
- Built compelling business cases for digital initiatives, aligning with strategic priorities and maximizing ROI.
- Supported Sales in strategic customer engagements by delivering innovation insights, trend analysis, and rapid prototypes.
- Contributed thought leadership through whitepapers, webinars, podcasts, and industry events to promote digital innovation.
- Acted as a champion for innovation culture, coaching teams and fostering experimentation, agility, and continuous learning.
Education
Mahatma Gandhi University
Bachelor of Technology from Electronics & Communication Engineering
University Overview
Board of Technical EducationKerala, India
Diploma in Engineering from Engineering
01.2000
University Overview
Skills
- Product lifecycle management expertise
- Data governance expertise
- Epic and feature development
- Cloud platform optimization
- Product backlog management
- Data-driven workflow enhancement
- Project roadmap planning
- Vulnerability management
- Stakeholder relationship management
- KPI measurement and evaluation
- Business process analysis
- Comprehensive business systems documentation
- Business case formulation
- Power BI visualization development
- Sprint planning facilitation
- Proficient in AI automation
- Cross-functional team collaboration
- GDPR, NIS2, and AI Act compliance
- Agile and Scrum methodologies
- IT risk assessment and mitigation
- Design thinking
- Platform audits and security processes
- API and system integration
- Confidentiality, integrity, and availability enforcement
- Secure product development (ISO 27001, ISO 9001)
- Regulatory alignment in product delivery
- JIRA, Confluence, Bitbucket, GitHub, ServiceNow, Figma
- Python, SQL, Power BI, DB2, R
- Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Enterprise Resource Planning (ERP)
- Java, C, C#, Microsoft Office 365, Copilot, Gemini, ChatGPT, Kling AI
- Technical support experience
- Information security analysis
- Business intelligence tools
- Disaster recovery planning
- Data analytics proficiency
- IT risk assessment
- Maintaining network security
- IT vendor management
- IT compliance monitoring
- E-commerce platforms
- Software development
- Data privacy regulations
- DevOps practices
- IT asset management
Certification
Prince 2
AWS Certified Solution Architect
IBM Certified Database Associate
IBM Certified Database Administrator
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Dutch
Intermediate (B1)
Software
HTML
C#
Java
C
Python
PL/SQL
DB2
SQL
MS Office 365
Copilot
Gemini
KlingAI
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementCompany CulturePersonal development programsTimeline
Technology Specialist – Supply Chain Digital & Technology Innovation
Heineken
11.2022 - Current
Product Owner – E-Commerce
Grandvision
01.2022 - 10.2022
Product Manager – Corporate Information Security
Nike
05.2018 - 12.2021
IT Project Manager
Juma Al Majid
10.2017 - 04.2018
Product Owner
Polo Ralph Lauren
01.2015 - 12.2016
Technical Product Manager
Meijer Inc
09.2006 - 12.2014
Technology Lead
Infosys Limited
01.2006 - 01.2021
Mahatma Gandhi University
Bachelor of Technology from Electronics & Communication Engineering
Board of Technical Education
Diploma in Engineering from Engineering