Linda Houlihan
Kerry
Summary
PROFILE SUMMARY A Business Management graduate with over 14 years' international experience in the hospitality industry working with award winning and industry changing leaders. Delivered significant results in product development communication, account planning, consultative selling, competitive analysis,customer marketing, retention strategies and content auditing. Strong strategic thinking and planning skills, ensures the business and clients' needs are met and increasing revenue and market share by identifying growth and efficiency opportunities. Able to connect and build strong lasting and trustful relationships with stakeholder level and people of all cultures A reliable and approachable team leader, willing to listen and learn. Successful in achieving goals and objective. Up to date with latest online and social media trends and industry IT systems.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Area Account Director
Sabre Hospitality Solutions, EMEA, Sabre Hospitality Solutions
EMEA
01.2020 - Current
- Leading an account management team for hospitality customers across the EMEA region
- Responsible for Business Development Strategy, Sales, Pipeline, Budgets, Marketing Strategy, Leadership, Training.
Senior Account Manager
Sabre Hospitality Solutions
, EMEA
01.2019 - 12.2019
- Managing commercial and operational relationship between Sabre Hospitality Solutions and an assigned portfolio of hotel customers
- Deploying superior account planning and consultative selling to maintain a high level of service to existing accounts
- Identifying revenue growth opportunities by understanding customer's revenue model and their future strategy plans
- Responsible for customer retention through renewals, auditing hotel content and making optimisation recommendations
- Informing customers of product developments
- Good understanding of GDS Media, Social Media and Internet Marketing products & services
- Expert in the area of Electronic Distribution and Global Distribution Systems.
Account Manager
Sabre Hospitality Solutions
, Middle East
06.2016 - 12.2018
- As Above
Account Manager
Sabre Hospitality Solutions
09.2014 - 06.2016
- As Above
Market Manager
Above
Travelocity Global, Dubai and Abu Dhabi
Dubai
03.2011 - 09.2014
- Creating strategy planning for 250 hotels in Dubai and Abu Dhabi, by positioning, negotiations of contracts, pricing, promotions and content
- Co-ordinating & supervising with internal hotel and flight trading teams on sales, websites and up-dating promotions
- Daily consultation with hotel management, offering business reviews, strategies, conduct workshops and business development opportunities to across global and regional hotel chains.
Education
Bachelor Degree of Business - Hotel and Catering Management
Galway-Mayo Institute of Technology
09.2002 - 05.2005
Diploma of Higher Education - Hospitality Skills/
MTU
09.2000 - 06.2002
Skills
- Account management
- Sales target monitoring
- Business development and planning
- Team building
Interests
Active member in a Run and Crossfit Club. Travel and experiencing new cultures, countries and economies.
Languages
English
Native
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Area Account Director
Sabre Hospitality Solutions, EMEA, Sabre Hospitality Solutions
01.2020 - Current
Senior Account Manager
Sabre Hospitality Solutions
01.2019 - 12.2019
Account Manager
Sabre Hospitality Solutions
06.2016 - 12.2018
Account Manager
Sabre Hospitality Solutions
09.2014 - 06.2016
Market Manager
Above
Travelocity Global, Dubai and Abu Dhabi
03.2011 - 09.2014
Bachelor Degree of Business - Hotel and Catering Management
Galway-Mayo Institute of Technology
09.2002 - 05.2005
Diploma of Higher Education - Hospitality Skills/
MTU
09.2000 - 06.2002
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