Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Levent Shikov

Monnickendam

Summary

Experienced certified Supply Chain Professional with expertise in the Order to Cash Cycle, Export Markets, Logistics, Inventory, and Planning. Worked with multiple Global Players in various industries, gaining valuable international experience in four different countries. Thrives in diverse teamwork environments, collaborating effectively with individuals from different backgrounds and cultures. Excels under pressure, in time-critical, fast-paced, and information-sensitive settings. Prioritizes caution and continuous improvement, rejecting the notion of "because we've always done it that way" as heresy.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Specialist, Order to Cash & Distribution

Alnylam Netherlands B.V
01.2022 - Current
  • Managed Order to Cash and Distribution operations from Alnylam's outsourced regional Distribution Centre(s).
  • Served as SAP S4HANA Super User, performing GxP validation, executing test scripts, and resolving discrepancies and daily SAP S4HANA issues.
  • Developed strong understanding of customer needs through internal relationship-building to support Alnylam’s service delivery model.
  • Participated in the setup of processes and procedures for new products and changing distribution models.
  • Ensured compliance and adherence to Order to Cash and Customer Distribution processes (e.g., SOX, GDP, SOPs).
  • Acted as liaison between affiliates and Order to Cash operations, supporting creation and maintenance of customer-related services and activities.
  • Served as an escalation point for Order to Cash and customer order delivery issues, working with stakeholders to resolve them.
  • Provided forward-looking solutions to effectively resolve customer support issues.
  • Responsible for inventory reconciliation and inventory status reporting.
  • Managed Order to Cash and Distribution reporting.
  • Participated in continuous improvement initiatives to optimize service, efficiency, and cost in Order to Cash and Customer Distribution processes.
  • Coordinated import and export shipments, regulatory compliance, and timely documentation with Customs; provided guidance on regulations, policies, and government agency guidelines.
  • Worked with suppliers on EU imports to ensure accurate documentation.
  • Maintained daily communication with Logistic Service Provider regarding order status, customer order consolidation, and requested delivery dates.
  • Responsible for trade compliance, identifying risks, and mitigating damages related to customs laws in Alnylam's operating countries.

Transportation Analyst

EVBox BV
03.2019 - 01.2022
  • Managed daily deployment operations for primary freight/air shipments of finished goods from the manufacturing plant to global Distribution Centers, including daily loading plans, priority settings, and documentation.
  • Managed and supported inbound shipments of non-finished goods from suppliers to the 3PL in the Netherlands.
  • Led the relationship between Control Towers and Logistics Service Providers to ensure full compliance with Evbox standards and export regulations.
  • Collaborated with material planning, supply planning, production scheduling, and warehouse coordinators to manage warehouse capacity and anticipate overflow risks.
  • Monitored service KPIs (OTD, OTP, OTC) globally, leading continuous improvement plans.
  • Delivered the Transportation EU budget and met cost-saving targets.
  • Supported monthly Sales Freight analysis.
  • Led logistics and transportation tasks for new product development projects.
  • Supported regions and sales in smooth order processes where possible.
  • Developed sustainable transportation capabilities

Supply Chain Specialist

EVBox BV
03.2019 - 03.2021
  • Led the Order to Remittance (OTR) process, managing customer orders to delivery.
  • Optimized the sales process within the customer journey.
  • Tracked and maintained the open orders report for monthly revenue processes.
  • Kept sales and partners updated on order status.
  • Advised Supply Chain Planning and Purchasing Teams on safety stocks and upcoming demand in liaison with sales.
  • Applications of EUR1, Certificate of Origin, invoice legalization, and other required export documentation.
  • Managed the Order to Cash cycle for EMEA, Russia, and Turkey markets.
  • Conducted mid-month and month-end activities in Exact for clear invoicing processing.
  • Supported regions and sales for smooth order processes where possible.
  • Maintained relationships with freight forwarders to ensure smooth shipment movement.

Customer Supply Planner

Continental Middle East DMCC
12.2016 - 02.2019
  • Managed the entire operational process from order receipt to container discharge at the port.
  • Oversaw passenger and truck tire distribution within the Levant and East Africa regions.
  • Managed stock replenishment for customers in the region.
  • Acted as a salesperson, optimizing containers to increase monthly sales.
  • Managed active distributor accounts in the region.
  • Delivered as per the Annual Operating Plan (AOP) by overseeing daily operations of material management and the Order to Cash cycle.
  • Coordinated with plants on backorder information (CIF dates) and disseminated the information to distributors.
  • Ensured delivery lead times and performance targets aligned with business objectives.
  • Prepared business- and customer-required reports.
  • Organized and optimized container loads in plants, primarily in Europe.
  • Managed Letter of Credit documentation and submission to banks for each container before port discharge.

Order Management Executive

Honeywell International
05.2012 - 12.2016
  • Managed the outbound process from sales order booking to customer collection of goods.
  • Coordinated with suppliers (factories or 3rd parties) for backorder information (ex-works dates) and communicated the same to external and internal customers.
  • Acted as the focal contact for customers within the designated region, ensuring complete visibility of their order information.
  • Ensured delivery lead times and performance met business targets.
  • Coordinated daily with the 3PL provider on pending orders' status.
  • Managed the 3PL provider to ensure KPI and quality standards were maintained.
  • Prepared documentation required for goods collection per UAE customs/destination country customs/customer requirements (Turkey, KSA, Qatar, UAE).
  • Liaised with inspection authorities for pre-shipment inspections as needed.
  • Managed RMAs (Return Merchandise Authorizations) for customers.
  • Prepared business- and customer-required reports.
  • Approved vendor invoices (e.g., 3PL provider, freight forwarders, DCCI, etc.).

Foreign Account Specialist

Arkas Shipping and Transportation
03.2010 - 04.2012

Sales and Pricing Intern

Arkas Shipping and Transportation
02.2009 - 06.2009

Education

Bachelors Degree - International Trade

Baskent University
01.2009

High School - International Trade

Konak Commercial High School
01.2004

Skills

  • Certified Supply Chain Professional (CSCP) Association for Supply Chain Management (ASCM)
  • SAP S4HANA (ERP Production) Super User
  • ORACLE
  • Salesforce
  • EXACT
  • MS Office (Outlook, PowerPoint, Excel)

Personal Information

Nationality: Dutch, Bulgarian, Turkish

Certification

Certified Supply Chain Professional (CSCP)

Association for Supply Chain Management (ASCM)Association for Supply Chain Management (ASCM)Issued Apr 2024 · Expires Apr 2029

Timeline

Senior Specialist, Order to Cash & Distribution

Alnylam Netherlands B.V
01.2022 - Current

Transportation Analyst

EVBox BV
03.2019 - 01.2022

Supply Chain Specialist

EVBox BV
03.2019 - 03.2021

Customer Supply Planner

Continental Middle East DMCC
12.2016 - 02.2019

Order Management Executive

Honeywell International
05.2012 - 12.2016

Foreign Account Specialist

Arkas Shipping and Transportation
03.2010 - 04.2012

Sales and Pricing Intern

Arkas Shipping and Transportation
02.2009 - 06.2009

High School - International Trade

Konak Commercial High School

Certified Supply Chain Professional (CSCP)

Association for Supply Chain Management (ASCM)Association for Supply Chain Management (ASCM)Issued Apr 2024 · Expires Apr 2029

Bachelors Degree - International Trade

Baskent University
Levent Shikov