Syspro
Letitia Marinus
Reception And Administrative Manager
Kenwyn, Cape Town
Summary
Dynamic professional with a proven track record in office management and process improvements, honed across roles at Hass Properties and Cape Shoulder Institute. Excelled in staff training, enhancing organizational leadership, and streamlining operations. Expert in organizational leadership, significantly improving client satisfaction and operational efficiency. Demonstrates a strong ability to oversee complex administrative functions and drive team development. Exceptional organizational and documentation capabilities, driving efficiency and employee management.
Overview
27
27
years of professional experience
Work History
Reception and Administration Manager
Hass Properties
10.2015 - Current
- Reception and managing switchboard and front desk
- Appointment diary
- Invoicing
- Receiving payments
- Petty cash
- Weekly banking
- Month end reports - Branch Sales
- Client queries
- Debtors
- Maintenance of building
- Interviews
- Training of new staff
- Stock take
- Ordering of stock
- Weekly and monthly practice meeting
- Ensure high standard of customer service and patient care
- Receptionist - Dr Ola Basson.
- Appointment diary.
- Invoicing and submitting claims to the medical aid.
- Following up on outstanding medical aid payments.
- Theatre bookings (3 years temp)
Receptionist Administrator
Cape Shoulder Institute
07.2005 - 09.2015
- Managing of switchboard and appointment bookings.
- Customer and client interaction
- Invoicing
- Taking payment.
- Allocation of patient and medical aid payments
- Medical Aid authorizations
- Debtors
- Petty cash
- Theatre bookings
Merchandise Supervisor
SPAR
01.1998 - 06.2005
- Weekly schedule for merchandisers
- Ordering of Stock
- Bookkeeping
- Activating promotions
- Stock take
- Disciplinary interventions
- Ensuring correct merchandizing
- Making deals with suppliers
- Staff Management
Education
St Andrews Senior Secondar School
Cape TownSkills
Process Improvements
Systems Monitoring
Office Management
Staff Training and Development
Expense Reporting
Organizational Leadership
Meeting Coordination
Report Preparation
Employee Management
Documentation And Reporting
Microsoft Office Suite
Software
Medemass
Healthbridge
Languages
Afrikaans, English
Native language
English
Advanced
C1
Afrikaans
Proficient
C2
Interests
Reading
Dog Showing
Beach and Outdoors
Reading
I read various books and genres. My favorite is suspense and true life stories.
Timeline
Reception and Administration Manager
Hass Properties
10.2015 - Current
Receptionist Administrator
Cape Shoulder Institute
07.2005 - 09.2015
Merchandise Supervisor
SPAR
01.1998 - 06.2005
St Andrews Senior Secondar School
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