Leonardo Mocci
Data Recovery Engineer
Amsterdam,The Netherlands
Summary
An ambitious and enthusiastic IT, oriented and passionate in new technology development. I am a well organized person with a clear and positive approach to problem solving. I am self-aware and always looking for opportunities where I can learn and grow. I am self-motivated, confident and with a limitless imagination. I’m passionate about fresh and creative ideas and seeking an exciting position in an ambitious environment.
Overview
10
10
years of professional experience
1
1
Certification
3
3
Languages
Work History
Co-founder
Saygon Mafia
11.2021 - Current
- Fashion Brand management
- Built the company from scratch with one business partner
- Designer , contents creator , e-commerce management
- Painter of the operas used for the clothing
- Video maker and image editor for social media and websites
Engineering Specialist
Seagate, Recovery
Amsterdam
07.2018 - Current
- Perform Repairs on Hard Drives, Phones, Tablets, Ssd, Raids
- Diagnose and Image Various Types of Media
- Repair firmware issues, soldering chips, changing parts of motherboards
- Perform Quality Assurance and Integrity Testing
- Experience With the Latest Data Recovery Tools
- In charge of several trainings to Juniors employees
- Part of Social Committe for 1 year, organizing events and social activities
- Hardware repair
- Keep Accurate Inventory Records
- Perform Scheduled Calibration and Maintenance of Lab Equipment
- Provide Oral and Written Testimony in IT Forensic Investigations
- Prepare Evaluation Reports
- Develop new processes and new tools with the team
Customer Support IT
Orange Games
05.2018 - 10.2018
- Research, prioritize and resolve customer issues in timely and accurately
- Handle dissatisfied customers in a polite and professional way
- Provide outstanding and exceptional customer service
- Track and follow-up all customer requests in a timely manner
- Resolve any arising problems or complaints
- Create, delete, modify users account
- Configurations check , verifications of system
- Communicate and coordinate with internal departments
- Manage administration
DHL
Amsterdam
09.2017 - 03.2018
- Strategically plan and manage logistics, warehouse, transporta- tion
- Keep track of quality, quantity, stock levels, delivery times, and e ciency
- Resolve any arising problems or complaints
- Supervise, coach and train warehouse workforce
- Meet cost, productivity, accuracy and timeliness targets
- EPT and forklift driver
- Comply with laws, regulations and ISO requirements
Ecommerce Content Coordinator
PVH Europe, Calvin Klein
01.2018 - 03.2018
- Manage and review product presentation on site to ensure cor- rect categorization, images, copy,pricing and promotional
- Ers are accurate and meet internal requirements
- Act as a liaison with excellent customer service to work with or resolve customer or product situations
- Responsible for quality of work in terms of accuracy and content
- Research product images and descriptions for e-commerce platform
- Create virtual images for products for use on the e-commerce platform
- Add products to store categories
- Provide reporting as needed per store to internal teams, as well as appropriate customers
Freelance Web Developer
Okura Hotel
03.2017 - 01.2018
- Galactic seeds , several personal projects, family website
- Write the programming code from scratch
- Design of the website and logos
- Test the website and identify any technical problems
Event Operations Executive
Norfolk Hotel
05.2015 - 01.2017
- Manages installation and setups of events
- Executes and processes documents of events
- Manages events logistics
- Coordinates with entertainers/musicians for the events & exhibitions
- Support all event implementation at all times required
- Assist with Post Event evaluation analysis
- Conducts regular walks around the mall for monitoring and ensuring there are no issues to rectify
- Taking care of Events inventory and storage
- Assisting promotions roll out on the oor
- Receiving Deliveries from suppliers and updating inventory
- Raising Service Requests for setups & exhibitions Design
- Processing Retailers events.
Barteneder, Bournemouth
01.2014 - 02.2015
- Prepare alcohol or non-alcohol beverages
- Interact with customers, take orders and serve snacks and drinks
- Assess customers’needs and preferences
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’identi cation and con rm legal drinking age
- Restock and replenish bar inventory and supplies
- Comply with all food and beverage regulations
Education
PostgreSQL | HTML5 | CSS3| Bootstrap -
New York Code Design Academy
Electrical engineering
University of Cagliari
01.2011 - 04.2001
Skills
Windows Office
Hardware and Software
Data Recovery
Salesforce
Terminal commands
Data Migration
Accomplishments
- English
- Italian
- French
- Spanish
Certification
Full stack developer
Timeline
Co-founder
Saygon Mafia
11.2021 - Current
Engineering Specialist
Seagate, Recovery
07.2018 - Current
Customer Support IT
Orange Games
05.2018 - 10.2018
Full stack developer
04-2018
Ecommerce Content Coordinator
PVH Europe, Calvin Klein
01.2018 - 03.2018
DHL
09.2017 - 03.2018
Freelance Web Developer
Okura Hotel
03.2017 - 01.2018
Event Operations Executive
Norfolk Hotel
05.2015 - 01.2017
Barteneder, Bournemouth
01.2014 - 02.2015
Electrical engineering
University of Cagliari
01.2011 - 04.2001
PostgreSQL | HTML5 | CSS3| Bootstrap -
New York Code Design Academy