Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Leonardo Mocci

Data Recovery Engineer
Amsterdam,The Netherlands

Summary

An ambitious and enthusiastic IT, oriented and passionate in new technology development. I am a well organized person with a clear and positive approach to problem solving. I am self-aware and always looking for opportunities where I can learn and grow. I am self-motivated, confident and with a limitless imagination. I’m passionate about fresh and creative ideas and seeking an exciting position in an ambitious environment.

Overview

10
10
years of professional experience
1
1
Certification
3
3
Languages

Work History

Co-founder

Saygon Mafia
11.2021 - Current
  • Fashion Brand management
  • Built the company from scratch with one business partner
  • Designer , contents creator , e-commerce management
  • Painter of the operas used for the clothing
  • Video maker and image editor for social media and websites

Engineering Specialist

Seagate, Recovery
Amsterdam
07.2018 - Current
  • Perform Repairs on Hard Drives, Phones, Tablets, Ssd, Raids
  • Diagnose and Image Various Types of Media
  • Repair firmware issues, soldering chips, changing parts of motherboards
  • Perform Quality Assurance and Integrity Testing
  • Experience With the Latest Data Recovery Tools
  • In charge of several trainings to Juniors employees
  • Part of Social Committe for 1 year, organizing events and social activities
  • Hardware repair
  • Keep Accurate Inventory Records
  • Perform Scheduled Calibration and Maintenance of Lab Equipment
  • Provide Oral and Written Testimony in IT Forensic Investigations
  • Prepare Evaluation Reports
  • Develop new processes and new tools with the team

Customer Support IT

Orange Games
05.2018 - 10.2018


  • Research, prioritize and resolve customer issues in timely and accurately
  • Handle dissatisfied customers in a polite and professional way
  • Provide outstanding and exceptional customer service
  • Track and follow-up all customer requests in a timely manner
  • Resolve any arising problems or complaints
  • Create, delete, modify users account
  • Configurations check , verifications of system
  • Communicate and coordinate with internal departments
  • Manage administration

DHL
Amsterdam
09.2017 - 03.2018
  • Strategically plan and manage logistics, warehouse, transporta- tion
  • Keep track of quality, quantity, stock levels, delivery times, and e ciency
  • Resolve any arising problems or complaints
  • Supervise, coach and train warehouse workforce
  • Meet cost, productivity, accuracy and timeliness targets
  • EPT and forklift driver
  • Comply with laws, regulations and ISO requirements

Ecommerce Content Coordinator

PVH Europe, Calvin Klein
01.2018 - 03.2018
  • Manage and review product presentation on site to ensure cor- rect categorization, images, copy,pricing and promotional
  • Ers are accurate and meet internal requirements
  • Act as a liaison with excellent customer service to work with or resolve customer or product situations
  • Responsible for quality of work in terms of accuracy and content
  • Research product images and descriptions for e-commerce platform
  • Create virtual images for products for use on the e-commerce platform
  • Add products to store categories
  • Provide reporting as needed per store to internal teams, as well as appropriate customers

Freelance Web Developer

Okura Hotel
03.2017 - 01.2018
  • Galactic seeds , several personal projects, family website
  • Write the programming code from scratch
  • Design of the website and logos
  • Test the website and identify any technical problems

Event Operations Executive

Norfolk Hotel
05.2015 - 01.2017
  • Manages installation and setups of events
  • Executes and processes documents of events
  • Manages events logistics
  • Coordinates with entertainers/musicians for the events & exhibitions
  • Support all event implementation at all times required
  • Assist with Post Event evaluation analysis
  • Conducts regular walks around the mall for monitoring and ensuring there are no issues to rectify
  • Taking care of Events inventory and storage
  • Assisting promotions roll out on the oor
  • Receiving Deliveries from suppliers and updating inventory
  • Raising Service Requests for setups & exhibitions Design
  • Processing Retailers events.

Barteneder, Bournemouth
01.2014 - 02.2015
  • Prepare alcohol or non-alcohol beverages
  • Interact with customers, take orders and serve snacks and drinks
  • Assess customers’needs and preferences
  • Mix ingredients to prepare cocktails
  • Plan and present bar menu
  • Check customers’identi cation and con rm legal drinking age
  • Restock and replenish bar inventory and supplies
  • Comply with all food and beverage regulations

Education

PostgreSQL | HTML5 | CSS3| Bootstrap -

New York Code Design Academy

Electrical engineering

University of Cagliari
01.2011 - 04.2001

Skills

    Windows Office

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Accomplishments

  • English
  • Italian
  • French
  • Spanish

Certification

Full stack developer

Timeline

Co-founder

Saygon Mafia
11.2021 - Current

Engineering Specialist

Seagate, Recovery
07.2018 - Current

Customer Support IT

Orange Games
05.2018 - 10.2018

Full stack developer

04-2018

Ecommerce Content Coordinator

PVH Europe, Calvin Klein
01.2018 - 03.2018

DHL
09.2017 - 03.2018

Freelance Web Developer

Okura Hotel
03.2017 - 01.2018

Event Operations Executive

Norfolk Hotel
05.2015 - 01.2017

Barteneder, Bournemouth
01.2014 - 02.2015

Electrical engineering

University of Cagliari
01.2011 - 04.2001

PostgreSQL | HTML5 | CSS3| Bootstrap -

New York Code Design Academy

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Leonardo MocciData Recovery Engineer