LEAH LYN QUILAB
Bagong Silangan,00
Summary
Dynamic administrative professional with a proven track record at the Department of Social Welfare and Development, excelling in file management and customer service. Recognized for enhancing workflow efficiency and maintaining compliance through meticulous data entry and critical problem-solving skills. Committed to fostering strong client relationships and driving quality assurance initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Aide
Department Of Social Welfare And Development
Quezon City, Philippines
02.2023 - Current
- Organized and maintained confidential client files to ensure compliance with data protection regulations.
- Collaborated with team members to improve workflow processes within administrative operations.
- Ensured accurate data entry into case management systems, improving record-keeping efficiency.
- Enhanced team productivity with thorough record-keeping and timely correspondence management.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Quality Control Inspector
Republic Biscuit Corporation
Alae Bukidnon, Philippines
04.2021 - 10.2021
- Conducted inspections on raw materials and finished products to ensure compliance with quality standards.
- Identified defects and non-conformities, documenting findings for corrective actions.
- Collaborated with production teams to address quality issues and improve processes.
- Utilized testing equipment and software to evaluate product integrity and performance.
- Trained new staff on quality control procedures and best practices to enhance team proficiency.
- Maintained accurate records of inspections, test results, and compliance reports for audits.
- Participated in internal audits, contributing insights for continuous improvement initiatives.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Collaborated with production staff to establish and meet quality standards
- Improved production processes with thorough analysis and feedback, leading to more efficient operations.
- Updated quality control records and reports.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Weighed products prior to shipment to confirm accuracy.
Education
GED -
Roman C. Villalon Memorial Colleges Foundation Incorporated
East Kibawe, Kibawe Bukidnon, Philippines04-2024
Skills
- Problem-solving
- Time management
- Critical thinking
- Computer skills
- Customer and client relations
- Office administration
- Data entry
- Task prioritization
- Deadline oriented
- Office management
- Database entry
- Quality assurance
- Confidential document control
Certification
- Grievance Redress System Workflow Automation (NEW GRS) Roll-out and Test Run - February 7-10, 2023
- Workshop and Consultation on Expanding the Scope of Pantawid Pamilyang Pilipino Program (4Ps) Grievance Intake and Response Standard Operating Procedure (SOP) and Citizens Charter- July 4-7,2023
Timeline
Administrative Aide
Department Of Social Welfare And Development
02.2023 - Current
Quality Control Inspector
Republic Biscuit Corporation
04.2021 - 10.2021
GED -
Roman C. Villalon Memorial Colleges Foundation Incorporated