Profielschets
Overzicht
Werkervaring
Opleidingen
Vaardigheden
Talenkennis
Certificering
Tijdlijn
Generic
Laura Kitzen Weites

Laura Kitzen Weites

Berkhout

Profielschets

Leergierige en gedreven professional met een sterke werkethiek en een groot verantwoordelijkheidsgevoel. Stressbestendig en in staat om in dynamische omgevingen het overzicht te behouden. Collegiaal, proactief en altijd gericht op samenwerking en verbetering. Ik ga graag nieuwe uitdagingen aan en sta open om mij snel nieuwe kennis en vaardigheden eigen te maken, ook buiten mijn vakgebied.

Overzicht

14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Werkervaring

Customer Operations & Support Specialist (SaaS)

Everybody Frank
Amsterdam
03.2023 - 03.2026
  • Configureren en implementeren van klantomgevingen
  • Oplossen van klantvragen en technische issues
  • Optimaliseren van processen en workflows
  • Ondersteunen van onboarding en Customer Success
  • Vertalen van klantfeedback naar productverbeteringen

Sales & Aftersales Coordinator

Europe Cycle Company
Beverwijk
07.2021 - 03.2023
  • Logistiek en administratieve afhandeling
  • Het opzetten van processen voor een efficiënter werkproces

Front Office Supervisor

Crowne Plaza
Amsterdam
05.2018 - 07.2021
  • Overkoepelend Management assistant & Dutymanager
  • Departmental Training Coordinator

Front Office Supervisor

Die Port van Cleve
Amsterdam
11.2011 - 05.2018
  • Gestart als stagiair en doorgegroeid tot leidinggevende

Opleidingen

Hotelmanagement/Ondernemer

ROCVA
Amsterdam
09.2008 - 09.2012

Vaardigheden

  • Verantwoordelijk
  • Samenwerken
  • Flexibel
  • Communicatief
  • Probleemoplossend vermogen

Talenkennis

Nederlands
Eerste taal
Engels
Bijna eerstetaalniveau (C2)

Certificering

  • (Hoofd) BHV
  • Sociale Hygiene
  • Rijbewijs B

Tijdlijn

Customer Operations & Support Specialist (SaaS)

Everybody Frank
03.2023 - 03.2026

Sales & Aftersales Coordinator

Europe Cycle Company
07.2021 - 03.2023

Front Office Supervisor

Crowne Plaza
05.2018 - 07.2021

Front Office Supervisor

Die Port van Cleve
11.2011 - 05.2018

Hotelmanagement/Ondernemer

ROCVA
09.2008 - 09.2012

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PROFIEL AANMAKEN
Laura Kitzen Weites