Lars Johansen
Lelystad
Summary
With a passion for e-commerce and a strong background in customer-oriented roles, I am eager to contribute to a dynamic team and drive online business growth through innovative strategies and dedicated service.
Motivated and versatile recent graduate with a Bachelor's degree in Tourism Management from Inholland University of Applied Sciences, seeking an E-commerce internship to leverage a solid foundation in sales, marketing, and hospitality management. Known for exceptional communication skills and a positive, solution-oriented attitude, I thrive in dynamic, fast-paced environments. My experience spans from managing Food & Beverage operations to executing sales and marketing strategies, with a proven track record in improving service quality and driving customer satisfaction. Fluent in Dutch and English, with intermediate proficiency in German and basic knowledge of Spanish.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food & Beverage Manager
Leonardo Hotel
2023.03 - 2023.10
- Managed stock levels and staff operations
- Led hiring initiatives and enhanced the existing F&B concept.
Food & Beverage Assistant
Leonardo Hotel
2019.03 - 2023.03
- Delivered exceptional service to guests, ensuring a memorable dining experience.
Pool Lifeguard
De Koploper
2020.10 - 2022.09
- Ensured the safety of pool patrons through vigilant supervision.
Hospitality Employee
De Koploper
2020.09 - 2022.09
- Operated in the restaurant and sports canteen, serving guests and ensuring a high standard of service.
Sales & Marketing Intern
Dreamlines
2022.02 - 2022.07
- Monitored website traffic and updated advertisements
- Provided customer service and facilitated cruise sales.
Education
Bachelor's Degree in Tourism Management -
Inholland University of Applied Sciences
Diemen, NH05.2023
HAVO -
SG De Rietlanden
Lelystad06.2018
Skills
- Communication: Exceptional ability to adapt to various communication styles, facilitating effective interaction with diverse teams and clients.
- Stress Management: Adept at maintaining composure and a solution-focused mindset in high-pressure situations.
- Customer Service: Committed to delivering outstanding customer experiences through proactive problem-solving and a cheerful demeanor.
- Cost Control: Developed through managing stock and operational budgets in the hospitality industry, ensuring efficient resource utilization and financial accountability.
- Menu Development: Demonstrated by enhancing and refining the Food & Beverage concept at Leonardo Hotel to align with customer preferences and drive sales.
Languages
Dutch
Native language
Dutch
Proficient
C2
English
Advanced
C1
German
Intermediate
B1
Spanish
Elementary
A2
Age
23
Volunteer Experience
- Basketball Coach: Taught and coached children at the local basketball club in Lelystad.
- Fundraiser: Organized and participated in fundraising events for the Princess Beatrix Muscle Fund.
basketball
I have a history as a basketball player, having dedicated nine years to the sport. During this time, I not only honed my skills and teamwork on the court but also had the opportunity to compete internationally. I played in two tournaments, one in Luxembourg and the other in Germany, which provided experience and exposure to different playing styles and high-level competition. These experiences have significantly contributed to my personal development, becoming a disciplined resilience team player.
Certification
- Google digital marketing & E-commerce Professional Certificate ,Coursera - 3 months
Additional Information
Volunteering Experience
- Basketball Coach: Taught and coached children at the local basketball club in Lelystad.
- Fundraiser: Organized and participated in fundraising events for the Princess Beatrix Muscle Fund.
Timeline
Food & Beverage Manager
Leonardo Hotel
2023.03 - 2023.10
Sales & Marketing Intern
Dreamlines
2022.02 - 2022.07
Pool Lifeguard
De Koploper
2020.10 - 2022.09
Hospitality Employee
De Koploper
2020.09 - 2022.09
Food & Beverage Assistant
Leonardo Hotel
2019.03 - 2023.03
Bachelor's Degree in Tourism Management -
Inholland University of Applied Sciences
HAVO -
SG De Rietlanden
- Google digital marketing & E-commerce Professional Certificate ,Coursera - 3 months
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