Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kyrylo Petrenko

Amsterdam,NH

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

AltLayer
2023.02 - 2024.03
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Moderator

Masa
2021.11 - 2022.02
  • Collaborated with fellow moderators to create a safe, inclusive online environment for users.

Education

Master of Science - Computational Science

Kharkiv National University of Radio Electronics
Kharkiv
07.2026

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Languages

Ukrainian
Native language
English
Upper intermediate
B2
Russian
Proficient
C2

Timeline

Customer Service Representative

AltLayer
2023.02 - 2024.03

Moderator

Masa
2021.11 - 2022.02

Master of Science - Computational Science

Kharkiv National University of Radio Electronics
Kyrylo Petrenko