Kyrylo Petrenko
Amsterdam,NH
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
AltLayer
02.2023 - 03.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Moderator
Masa
11.2021 - 02.2022
- Collaborated with fellow moderators to create a safe, inclusive online environment for users.
Education
Master of Science - Computational Science
Kharkiv National University of Radio Electronics
Kharkiv07.2026
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
Ukrainian
Native language
English
Upper intermediate
B2
Russian
Proficient
C2
Timeline
Customer Service Representative
AltLayer
02.2023 - 03.2024
Moderator
Masa
11.2021 - 02.2022
Master of Science - Computational Science
Kharkiv National University of Radio Electronics
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