Summary
Overview
Work History
Education
Skills
LANGUAGES
Awards
Timeline
Generic

KYLE MICKO LIBUIT

Whitbourne

Summary

Knowledgeable and dedicated Customer Service & Sales Consultant with 10 years of experience in Telecommunications domain, supporting B2B and B2C customers and internal, external departments within the telecom industry. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Overview

13
13
years of professional experience

Work History

Food Service Supervisor

Tim Hortons
08.2024 - Current
  • Supervised daily operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff on food preparation techniques and service standards.
  • Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
  • Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.

Executive Immigration Consultants

Arab to World Consultants
03.2022 - 03.2024
  • Executive Immigration Consultants Arab to, Responsible for counseling the clients, and their enquiries selling Immigration products & services, over the phone, through email & in person.
  • Counsel the clients with upgraded immigration information, give clear and accurate information based on the current immigration visa laws & policies, Pertaining to their profile and the chances of immigration.
  • Prepare action plans and schedules to meet specific targets assigned

Customer Service Executive

Nehmeh Corporation LLC
01.2016 - 03.2022
  • Attending to internal & customer's personal visit, calls & mails (inquiries, complaints & de-escalation RFQ's).
  • Customer Quote creation & submission.
  • Acquiring vendor quotes, PR processing, vendor PO submission & invoice processing, expediting local materials/parts procurement. inventory management.

Visual Merchandiser & Officer In-Charge

Manpower Services
11.2013 - 11.2015
  • Interior designing of showroom displays; combining colors & styles in putting together shelves/outfits/merchandise, together with graphic design concept to create an eye candy window décor to enthrall customer/s into coming to see the products.
  • Entertaining inquiries, upselling and assist customer's request. Responsible in tidying up, organizing and maintaining the cleanliness of the showroom.

Administrative Assistant

W. Rivera Construction & Equipment Rentals
03.2012 - 10.2013
  • Bring up quality forms, checklists as and when needed in coordination with QA/QC Engineer for technical aspects. Ensure all correspondences reach proper department.
  • Maintain documentation for projects under taken by Contracting Division making in use the project numbering system for easy traceability and proper filing (soft and hard copy).

Education

Associate - Information Technology

Ama Lipa Campus

Associate - Computer Programming

Lyceum of the Philippines University

Skills

  • Attentive to detail
  • Creative & Critical Thinking
  • Organization & Administration
  • Inventory management
  • Food safety compliance
  • Verbal and written communication
  • Communicating with clients
  • Complaint resolution
  • Technical support
  • Sales support
  • Product and service sales
  • Teamwork and collaboration
  • Problem-solving abilities

LANGUAGES

English, Advanced

Awards

Top 1 Sales Performer in 7 Consecutive months (May – December 2022)

Timeline

Food Service Supervisor

Tim Hortons
08.2024 - Current

Executive Immigration Consultants

Arab to World Consultants
03.2022 - 03.2024

Customer Service Executive

Nehmeh Corporation LLC
01.2016 - 03.2022

Visual Merchandiser & Officer In-Charge

Manpower Services
11.2013 - 11.2015

Administrative Assistant

W. Rivera Construction & Equipment Rentals
03.2012 - 10.2013

Associate - Information Technology

Ama Lipa Campus

Associate - Computer Programming

Lyceum of the Philippines University

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KYLE MICKO LIBUIT