Kyle Bennett
Kippens
Summary
Experienced in several different fields showcasing my skills and passionate about helping people while maintaining a positive experience for all involved.
Overview
21
21
years of professional experience
Work History
Financial Sales Representative
Easyhome
06.2023 - Current
- Maximized revenue potential by identifying cross-selling opportunities for additional products and services.
- Consistently hit monthly targets to increase revenue and customer satisfaction.
- Maintained proficiency while taking on multiple different duties that were not always related to my job description in order to be a team player.
- Exhibited excellent communication skills by asking open ended questions to ensure the customer was receiving the right service and product for them.
Lead Delivery Driver
Coleman's Furniture World
10.2012 - Current
- Demonstrated organizational skills by managing daily delivery schedules and prioritizing rush deliveries to ensure customer's satisfaction.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Managed Inventory for 2 warehouses as well as completed any furniture repairs as needed.
- Maintained positive communication throughout the day with delivery assistance and other store staff as well as customers.
- Always went above and beyond to ensure the customer's satisfaction.
Delivery Driver
Marie's Bakery
08.2010 - 10.2012
- Ensured accurate delivery and inventory of various baked goods to multiple Marie's Bakery locations throughout the St.John's Metro area.
- Maintained positive relationships with each manager and other staff throughout the multiple locations.
- Promoted to the more challenging routes due to exceptional time management skills.
Temporary Food Safety and Sanitation Supervisor
Marie's Bakery
06.2012 - 08.2012
- Supervised daily activities including janitorial staff, ensuring all protocols and cleaning measures were in effectively completed.
- Monitoring the temperature in food coolers to maintain optimal freshness and safety for customers.
- Maintained a positive working environment by always being available to support others.
Call Centre Representative
Teletech
08.2008 - 08.2009
- Provided excellent customer service via incoming calls.
- Demonstrated patience, understanding, and respect whenever interacting with customers and fellow co workers.
- Was entrusted to provide floor support for other team members when needed.
Call Center Representative
Help Desk Now
04.2008 - 08.2008
- Educated customers on company services and answered any questions they may have.
- Maintained current and accurate data regarding customer accounts.
- Received exceptional feedback from customers due to my care, compassion, and knowledge of the services.
Membership Clerk Assistant
Indian Head First Nations
06.2007 - 08.2007
- Researched and gathered information on the ancestry of potential members.
- Regular office duties including scanning, filing, and organizing documents.
Production Manager
Wholesome Dairy LTD
02.2005 - 07.2006
- Began my employment working in the warehouse where I excelled at time management and productivity.
- I excelled so much that I was promoted to management where I was responsible for following company policies and recipes to create product for our customers such as yogurt and cheese.
- Maintain and adhere to sanitation procedures.
Camp Groundskeeper
Girl Guides Of Canada
06.2004 - 08.2004
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties such as lawn car, painting, regular maintenance to multiple areas on the property.
Education
No Degree - Medical Sciences
College Of The North Atlantic
08.2005
High School Diploma -
Appalachia High School
St. George's, NL06.2004
Skills
- Excellent customer service
- Experience with using deescalation techniques in situations with irate customers
- Tech savvy
- Fast learner
- Focused
- Punctual
- Excellent at listening and providing support
References
Corey Oliver
Manager of Coleman's Furniture World
Cell: 709-649-0268
Work: 709-643-3431
Steve Fitzgerald
Delivery Supervisor Marie's Bakery
Home: 709-237-5357
Work: 709-727-9557
Adrian Bennett
Former Superintendent of operations at Wholesome Dairy
Home: 709-647-3468
Timeline
Financial Sales Representative
Easyhome
06.2023 - Current
Lead Delivery Driver
Coleman's Furniture World
10.2012 - Current
Temporary Food Safety and Sanitation Supervisor
Marie's Bakery
06.2012 - 08.2012
Delivery Driver
Marie's Bakery
08.2010 - 10.2012
Call Centre Representative
Teletech
08.2008 - 08.2009
Call Center Representative
Help Desk Now
04.2008 - 08.2008
Membership Clerk Assistant
Indian Head First Nations
06.2007 - 08.2007
Production Manager
Wholesome Dairy LTD
02.2005 - 07.2006
Camp Groundskeeper
Girl Guides Of Canada
06.2004 - 08.2004
High School Diploma -
Appalachia High School
No Degree - Medical Sciences
College Of The North Atlantic
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