Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Klaudia Tomana

Summary

Dynamic and detail-oriented professional with experience at 365 Cleanit and a proven ability to maintain high hygiene standards. Skilled in multitasking and organization, I excel in optimizing workflows and enhancing customer satisfaction. Proficient in cleaning and sanitizing, I consistently contribute to team success through effective communication and adaptability.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cleaning Assistant

365 Cleanit
09.2024 - Current
  • Assisted in cleaning tasks, ensuring a hygienic and safe environment for clients and staff.
  • Learned proper use of cleaning equipment and chemicals to maintain safety standards.
  • Supported team members by organizing cleaning supplies and maintaining inventory levels.
  • Adapted quickly to new cleaning protocols and procedures as directed by supervisors.

Order Picker

OTTO WORK FORCE
07.2022 - 10.2023
  • Operated forklifts and pallet jacks to efficiently transport products within warehouse.
  • Accurately picked and packed orders according to customer specifications.
  • Ensured compliance with safety protocols while handling hazardous materials.

Warehouse Worker

Tempo Team
10.2021 - 07.2022
  • Maintained inventory accuracy through regular cycle counts and reconciliation processes.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Optimized storage space, rearranging items to better utilize available square footage.

Customer Service Representative

Information Service of Polish Law
01.2020 - 08.2021
  • Resolved customer inquiries and issues effectively, ensuring high satisfaction rates.
  • Assisted in training new team members on customer service protocols and software tools.
  • Managed customer accounts, updating information and processing transactions accurately.
  • Collaborated with cross-functional teams to enhance service delivery and respond to feedback.

Waitress Trainee

Olimp GASTROMALL GROUP
08.2017 - 12.2019
  • Provided exceptional customer service, ensuring positive dining experiences and fostering guest loyalty.
  • Assisted in training new staff on menu offerings and service protocols to maintain high standards.
  • Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
  • Managed cash register transactions, handling payments and balancing cash drawers at shift end.

Education

High School Diploma -

TEB EDUKACJA
CRACOW
06-2016

Skills

  • Multitasking and organization
  • Verbal and written communication
  • Attention to detail
  • Cleaning and sanitizing

Certification

Dutch language certificate at A1+ level

Languages

English
Upper intermediate (B2)
Polish
Bilingual or Proficient (C2)
Dutch
Beginner (A1)

Timeline

Cleaning Assistant

365 Cleanit
09.2024 - Current

Order Picker

OTTO WORK FORCE
07.2022 - 10.2023

Warehouse Worker

Tempo Team
10.2021 - 07.2022

Customer Service Representative

Information Service of Polish Law
01.2020 - 08.2021

Waitress Trainee

Olimp GASTROMALL GROUP
08.2017 - 12.2019

High School Diploma -

TEB EDUKACJA

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Klaudia Tomana