Summary
Overview
Work History
Education
Skills
Languages
Timeline
Courses
Generic
Kiril Radev

Kiril Radev

Sofia

Summary

Dedicated and results-driven network support engineer at IBM, specializing in the configuration, maintenance, and troubleshooting of Cisco Identity Services Engine. Proven expertise in diagnosing complex network issues and implementing effective solutions that minimize downtime for customers. Strong commitment to enhancing network performance and reliability, ensuring seamless operations in high-pressure environments. A proactive approach to problem-solving combined with a solid technical foundation fosters continuous improvement and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Network Support Engineer

IBM
07.2023 - Current
  • Configured Role-based access control(RBAC) and Policy-based access control(PBAC) which strengthens security and lowers the chances for both internal and external malware attack.
  • Guided customers to best best practices RADIUS and TACACS+ configurations for device administration and network access on Cisco Catalyst switches, Cisco Nexus switches, and Cisco Integrated Services Routers(ISRs).
  • Troubleshot authentication and authorization issues on Cisco Catalyst switches, Cisco Nexus switches, and Cisco Integrated Services Routers(ISRs).
  • Provided root cause analysis of complex issues based on findings in debug logs and packet captures.
  • Assisted customers with GPO and Windows Native Supplicant configurations.
  • Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
  • Implemented Hotspot Guest Portals, Sponsored Guest Portals, Self-Registered Guest Portals.
  • Recreated customer scenarios in lab for faster resolution of uncommon issues.
  • Gained extensive knowledge of WPA2 Enterprise Protocols such as PEAP, EAP-TLS, MSCHAPv2.

Education

Bachelor of Telecommunications and Computer Technologies -

New Bulgarian University
08.2025

High School Diploma - undefined

First English Language School
05.2022

Skills

  • RADIUS implementation experience
  • TACACS configuration expertise
  • TCP/IP stack
  • Wireshark
  • Linux
  • Python
  • Windows server administration
  • Risk assessment and mitigation
  • Root cause analysis

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Network Support Engineer

IBM
07.2023 - Current

High School Diploma - undefined

First English Language School

Bachelor of Telecommunications and Computer Technologies -

New Bulgarian University

Courses

  • Windows System Administration, Software University (SoftUni)
  • IBM Networking Academy, IBM

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Kiril Radev