KHOULOUD EL ALLAOUI
Eindhoven
Summary
Global Business process owner & Risk Professional with 7+ years of experience across the automotive, semiconductor, and lighting sectors. Skilled in bringing structure to complex processes and integrating risk based thinking into process excellence, ensuring improvements are efficient, governed and resilient.
Overview
9
9
years of professional experience
Work History
Global Business Process Owner – Quality, Risk & Governance
Signify
Eindhoven, Netherlands
03.2023 - Current
- Designed and implemented a global EU Safety Gate (RAPEX) risk-assessment process, aligning operations with EU product-safety requirements and internal governance.
- Co-led the company-wide Verklaring Ontwerpt Risicobeheersing (VOR) program, designing and deploying an enterprise risk register aligned to COSO ERM and ISO 31000.
- Optimized the global 8D problem-solving process, standardized procedure and reports, simplified execution, clarified ownership & category taxonomy to strengthen visibility and incident response.
- Developed RACI governance structures to clarify ownership, accountability, and escalation pathways.
- Engaged global stakeholders across EMEA, APAC, and the Americas to drive adoption and compliance with company processes.
- Digitized Waiver Management using SharePoint and Power Automate, centralizing control and enabling auditable, dynamic approvals.
- Supported advanced quality initiatives, strengthening early-stage risk management and process readiness during product development.
Advanced Consultant - Supplier Part Leader
Capgemini
Casablanca, Morocco
05.2021 - 08.2021
- Served as Part Lead and supplier APQP consultant for PSA programs, coordinating requirements and deliverables across supplier networks.
- Reviewed and approved milestone validation documentation against PSA requirements.
- Led regular status reviews with client representatives, reporting progress, risks, and mitigation actions.
Project Quality Engineer
Hirschmann Automotive
Kenitra, Morocco
09.2019 - 04.2021
- Supervised risk and control documentation aligned with VDA/AIAG.
- Managed APQP and PPAP processes for major automotive OEM programs, securing approvals with key clients including Mercedes-Benz, Meraxis, and other automotive tiers.
- Managed a team of 6 Quality control inspectors overseeing the full cycle of PPAP Sampling and validation.
- Co-led Risk assessment sessions for new parts introduction using FMEA for Process risks.
- Acted as primary customer interface for advanced quality planning and validation.
- Revised and verified quality deliverables to ensure compliance with customer-specific requirements.
Product & Process Engineer
STMicroelectronics
Bouskoura, Morocco
03.2018 - 09.2019
- Led a team of 6 technicians in managing the testing and finishing process quality for SOIC semiconductor packages.
- Owned and maintained the Process FMEA for test and finishing operations, applying structured risk assessments to identify potential failure modes, assess risk levels, drive mitigation actions and implement controls.
- Led cross-functional 8D teams to resolve test-stage quality complaints and systemic issues, ensuring robust and sustainable corrective actions.
- Monitored and analyzed Yield trends (PPM) to uncover sporadic/chronic events, and drive relevant problem solving and Six Sigma methodologies. Presented findings to senior management.
- Restored production flow by accelerating quarantined slow-moving lots analysis, reducing inventory-related risks and delays.
- Supported new product qualifications and test changes, ensuring compliance with quality standards.
- Owned and updated Control Plans for the electrical testing and automated vision inspection phase, embedding quality controls into operations.
Production Supervisor
STMicroelectronics
Bouskoura, Morocco
11.2016 - 01.2018
- Supervised a team of 40 operators, ensuring daily production targets were consistently achieved in compliance with quality and safety standards.
- Built an automated line-balancing tool in VB.NET, significantly improving uptime while reducing operational risk.
- Enhanced workforce adaptability by 20% through structured training and cross-skill programs.
- Introduced a color-coded KPI Report, improving governance, transparency, and real-time performance monitoring.
Education
Master’s - Industrial Engineering
ESITH Engineering School
Casablanca08.2016
Pre-Engineering - Mathematics and Physics track
Moulay Driss Preparatory Classes
Fez06.2013
Skills
- Business Process Excellence: Process Design & Analysis, Lean Six Sigma (DMAIC), Process Mapping (BPMN, VSM), SIPOC, Standard Work, Structure & Governance (RACI), Planning & Scheduling Methods (PERT/Gantt/Critical Path), Agile principles
- Risk management: ERM frameworks (COSO, ISO 31000, 3LoD, KRIs), EU Safety Gate (RAPEX), FMEA
- Problem solving: 8D, Root Cause Analysis (5 Whys, Ishikawa), CAPA, KPI/Trend Analysis
- Quality management: ISO 9001/IATF 16949, Advanced quality (APQP, PPAP, MSA, SPC)
- Communication: Presentation skills, Public speaking, Facilitation techniques, Global stakeholder Engagement
- Digital & Analytics: Microsoft Excel, Basic Power BI, SharePoint (site/list setup, permissions, Power Automate flows), Web analytics: Basic GA4; Search Console, Ahrefs; Semrush (Search performance analysis, backlink & site audits), Shopify & WordPress (setup/admin), SEO: on-page, site operations, and crawlability basics, Paid media: Google Ads & TikTok Ads
Websites
LANGUAGES
Dutch (Learning)
English (Bilingual)
French (Professional)
Arabic (native)
Timeline
Global Business Process Owner – Quality, Risk & Governance
Signify
03.2023 - Current
Advanced Consultant - Supplier Part Leader
Capgemini
05.2021 - 08.2021
Project Quality Engineer
Hirschmann Automotive
09.2019 - 04.2021
Product & Process Engineer
STMicroelectronics
03.2018 - 09.2019
Production Supervisor
STMicroelectronics
11.2016 - 01.2018
Master’s - Industrial Engineering
ESITH Engineering School
Pre-Engineering - Mathematics and Physics track
Moulay Driss Preparatory Classes